Re: [Framers] Strange corruption when using FrameMaker 14.0.3.500 [2017 release]

2019-02-21 Thread Art Campbell
I would check that the machine's video drivers are up to date too. Can you recreate it on your own machines, not the customers? Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson

Re: [Framers] Strange corruption when using FrameMaker 14.0.3.500 [2017 release]

2019-02-21 Thread Caroline Tabach
Hi the latest patch for Frame 2017 is 14.0.4.511 Maybe this might help. On Thu, Feb 21, 2019 at 3:54 PM Simon Buch wrote: > Hello Framers, > > In all the years I have used FrameMaker [since 3.0], I have rarely seen > FrameMaker get into the state that I am currently experiencing at my > cust

[Framers] Strange corruption when using FrameMaker 14.0.3.500 [2017 release]

2019-02-21 Thread Simon Buch
Hello Framers, In all the years I have used FrameMaker [since 3.0], I have rarely seen FrameMaker get into the state that I am currently experiencing at my customer site. I took a screenshot the first time it occurred. While editing a number of documents for extended periods - maybe over 6 hours