I would check that the machine's video drivers are up to date too.
Can you recreate it on your own machines, not the customers?
Art Campbell
art.campb...@gmail.com
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
Hi
the latest patch for Frame 2017 is 14.0.4.511
Maybe this might help.
On Thu, Feb 21, 2019 at 3:54 PM Simon Buch wrote:
> Hello Framers,
>
> In all the years I have used FrameMaker [since 3.0], I have rarely seen
> FrameMaker get into the state that I am currently experiencing at my
> cust
Hello Framers,
In all the years I have used FrameMaker [since 3.0], I have rarely seen
FrameMaker get into the state that I am currently experiencing at my
customer site.
I took a screenshot the first time it occurred.
While editing a number of documents for extended periods - maybe over 6
hours