Re: Applecare, how long should it take?

2005-01-24 Thread simont
I too am waiting on a LCD replacement on a 14.1" ibook. I've heard different stories regarding the date which this repair will be completed. Tomorrow will be two weeks for me. Just wanted to chime in and let you know that you are not alone. Simon > I would like to repose the question in the ti

Re: Apple Refusal to repair IBook LCD Bright spots

2005-01-15 Thread simont
Thanks for the kind words -- I am hoping that some folks here might be able to share their experiences to help build a case. I know generally Apple has very good support, but I do not believe that this scenario is such an example. To be completely honest, I am also quite shocked at the $750 that

Apple Refusal to repair IBook LCD Bright spots

2005-01-14 Thread simont
Hi All, I recently send my 14" G4 933 Mhz iBook for repair because bright spots on the LCD has appeared over time. Initially it was one spot, and then gradually increased in size and numbers over 5 months or so. I had purchased AppleCare for the iBook and so did not send the unit in until t