Re: OT? Shipping issues?

2009-03-24 Thread Alex Hewitt
Jerry Feldman wrote: > On 03/24/2009 10:29 AM, Alex Hewitt wrote: >> The corner mailbox place just called to let me know that Fedex >> won't honor my damage claim. They say "wasn't packed properly". So >> much for using factory supplied cartons. Kind of an expensive way to >> find out that is

Re: OT? Shipping issues?

2009-03-24 Thread Jerry Feldman
Since we are talking about packing, when I was in Viet Nam one of my buddies would get packages packed in pop corn. Since he got a lot of glass containers (such as booze), I don't remember a single broken bottle as it would have been a tragedy of major proportions as most of the guys liked to d

Re: OT? Shipping issues?

2009-03-24 Thread Jerry Feldman
On 03/24/2009 10:29 AM, Alex Hewitt wrote: The corner mailbox place just called to let me know that Fedex won't honor my damage claim. They say "wasn't packed properly". So much for using factory supplied cartons. Kind of an expensive way to find out that is the insurer and the shipper are t

Re: OT? Shipping issues?

2009-03-24 Thread Alex Hewitt
Ben Scott wrote: > On Tue, Mar 24, 2009 at 11:55 AM, Alex Hewitt wrote: > >> I'll probably just send the whole thing USPS. I don't know how the USPS >> insures but I do know that it's a separate item so maybe it will mean >> something. >> > > I rather doubt it will make a significant di

Re: OT? Shipping issues?

2009-03-24 Thread Ben Scott
On Tue, Mar 24, 2009 at 11:55 AM, Alex Hewitt wrote: > I'll probably just send the whole thing USPS.  I don't know how the USPS > insures but I do know that it's a separate item so maybe it will mean > something. I rather doubt it will make a significant difference. I've had stuff destroyed by

Re: OT? Shipping issues?

2009-03-24 Thread Jon 'maddog' Hall
> In general, I find complaining through sales is sometimes effective >for non-responsive companies. I knew of many, many issues of "non-responsive companies" that were solved quickly by contacting your sales representativeparticularly one that was commission based. Unfortunately this happen

Re: OT? Shipping issues?

2009-03-24 Thread Ben Scott
On Tue, Mar 24, 2009 at 10:29 AM, Alex Hewitt wrote: > The corner mailbox place just called to let me know that Fedex won't > honor my damage claim. Do you ship a lot of stuff with FedEx? Can you total up a number for annual payments? If so, find out who the customer sales rep is in the area,

Re: OT? Shipping issues?

2009-03-24 Thread Alex Hewitt
Alex Hewitt wrote: > Dan Jenkins wrote: > >> Ben Scott wrote: >> >> >>> On Mon, Mar 16, 2009 at 2:59 PM, Hewitt_Tech >>> wrote: >>> >>> >>> Recently I've noticed that both major overnight package delivery companies have been damaging packages.

Re: OT? Shipping issues?

2009-03-17 Thread Alex Hewitt
Dan Jenkins wrote: > Ben Scott wrote: > >> On Mon, Mar 16, 2009 at 2:59 PM, Hewitt_Tech wrote: >> >> >>> Recently I've noticed that both major overnight package delivery >>> companies have been damaging packages. >>> >>> >> Other than the "Recently" part, your experience m

Re: OT? Shipping issues?

2009-03-17 Thread Mark Komarinski
On 03/16/2009 09:42 PM, Dan Jenkins wrote: > My favorite story was when our regular man-in-brown sheepishly brought > in what appeared to be an accordion made of metal - the sole surviving > piece of the server that had fallen out of the back of his truck and was > slammed by a tractor trailer i

Re: OT? Shipping issues?

2009-03-17 Thread Michael Pelletier
On Mon, 16 Mar 2009 21:42:38 -0400 Dan Jenkins wrote: >My favorite story was when our regular man-in-brown sheepishly >brought in what appeared to be an accordion made of metal - the sole >surviving piece of the server that had fallen out of the back of his >truck and was slammed by a tractor

Re: OT? Shipping issues?

2009-03-16 Thread Dan Jenkins
Ben Scott wrote: > On Mon, Mar 16, 2009 at 2:59 PM, Hewitt_Tech wrote: > >> Recently I've noticed that both major overnight package delivery >> companies have been damaging packages. >> > > Other than the "Recently" part, your experience matches mine. > Shipping eats boxes, but this isn'

Re: OT? Shipping issues?

2009-03-16 Thread Ben Scott
On Mon, Mar 16, 2009 at 6:14 PM, Alex Hewitt wrote: > I went with the other big shipper after all the broken stuff via > Uninterruptible  Power Supply and they destroyed my package ... I've had all three of the big three (UPS, FDX, DHL) destroy plenty of stuff. (Of course, now we're down to tw

Re: OT? Shipping issues?

2009-03-16 Thread Alex Hewitt
Michael Pelletier wrote: > The UPS hub in Nashua seems to be unusually bad, even for UPS. > > Check out the site http://www.unitedpackagesmashers.com/ > > Here's a package of mine from last year: > > http://www.aidoann.com/photos/ups/070913-tornbox.jpg > > My HP Laserjet 2605dtn was a near miss, to

Re: OT? Shipping issues?

2009-03-16 Thread Michael Pelletier
The UPS hub in Nashua seems to be unusually bad, even for UPS. Check out the site http://www.unitedpackagesmashers.com/ Here's a package of mine from last year: http://www.aidoann.com/photos/ups/070913-tornbox.jpg My HP Laserjet 2605dtn was a near miss, too, a couple of years ago - the Styrofo

Re: OT? Shipping issues?

2009-03-16 Thread Ben Scott
On Mon, Mar 16, 2009 at 2:59 PM, Hewitt_Tech wrote: > Recently I've noticed that both major overnight package delivery > companies have been damaging packages. Other than the "Recently" part, your experience matches mine. Shipping eats boxes, but this isn't news. My favorite was a story told

Re: OT? Shipping issues?

2009-03-16 Thread Drew Van Zandt
One package with liquid contents (agave nectar in plastic jugs) destroyed, then after writing me a note saying that, they returned the soggy box to the vendor claiming there was an address problem and it was undeliverable. Since about 5% of the agave nectar was delivered on the outside of a packag

OT? Shipping issues?

2009-03-16 Thread Hewitt_Tech
Recently I've noticed that both major overnight package delivery companies have been damaging packages. I've had 3 out of 4 computer cases rendered unusable and packages routinely arrive here (Manchester) with chunks missing out of them. For the most part my parts vendor does a great job of pac