Re: [GNC] Lost 4 hours of data input

2022-07-24 Thread David Carlson
That looks like another reason to import in small chunks. On Sun, Jul 24, 2022, 5:15 PM Derek Atkins wrote: > Hi, > > On Sun, July 24, 2022 5:30 pm, flywire wrote: > > Is a crash in the import system part of the autosave scope? > > Unfortunately no. If you spend four hours within a single impor

Re: [GNC] Lost 4 hours of data input

2022-07-24 Thread Derek Atkins
Hi, On Sun, July 24, 2022 5:30 pm, flywire wrote: > Is a crash in the import system part of the autosave scope? Unfortunately no. If you spend four hours within a single import, the autosave is not going to help you. > Please remember to CC this list on all your replies. > You can do this by us

[GNC] Lost 4 hours of data input

2022-07-24 Thread flywire
Is a crash in the import system part of the autosave scope? ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble o

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Adrien Monteleone
So...user error? Regards, Adrien On 7/22/22 6:41 PM, David Carlson wrote: The auto save interval might default to 5 minutes but for me it is one of the first mandatory changes to make when setting up a new file to set it to a half hour or longer because I won't turn it off altogether. _

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Jean Laroche
Wonder if the OP changed it to something longer? Or if we have a bug somewhere... J. On 7/22/22 4:41 PM, David Carlson wrote: The auto save interval might default to 5 minutes but for me it is one of the first mandatory changes to make when setting up a new file to set it to a half hour or lo

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread David Carlson
The auto save interval might default to 5 minutes but for me it is one of the first mandatory changes to make when setting up a new file to set it to a half hour or longer because I won't turn it off altogether. On Fri, Jul 22, 2022, 2:36 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wro

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Adrien Monteleone
Is the default not 5 minutes? One shouldn't lose more than 5 minutes of work in such a case. Regards, Adrien On 7/22/22 2:04 PM, Jean Laroche wrote: I fully agree. Does this mean that the default autosave should be changed to something more reasonable? On 7/22/22 11:46 AM, David T. via gnuca

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Phyllis Bruce
Perhaps David, but I got some good advice. Hopefully a programmer will see it and respond but I'm just a user. On Fri, Jul 22, 2022 at 1:46 PM David T. wrote: > It's too bad that the responses to "Gnucash has crashed and I lost X hours > of work" are: > > 1. Save more often. > 2. Don't use a cl

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Adrien Monteleone
A crash doesn't always mean GnuCash is at fault. Sure, it may encounter a condition that should be handled much more gracefully, but there are potentially many, many, many variables out there that influence that condition. Part of triaging a crash (without a log, crash report, stack trace, tr

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Jean Laroche
I fully agree. Does this mean that the default autosave should be changed to something more reasonable? On 7/22/22 11:46 AM, David T. via gnucash-user wrote: It's too bad that the responses to "Gnucash has crashed and I lost X hours of work" are: 1. Save more often. 2. Don't use a cloud servi

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread David T. via gnucash-user
It's too bad that the responses to "Gnucash has crashed and I lost X hours of work" are: 1. Save more often. 2. Don't use a cloud service except as an offline backup. 3. Use the db backend (which is basically a technological alternative to #1). On July 22, 2022 8:51:01 PM GMT+03:00, Phyllis

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Phyllis Bruce
Thanks Glenn and Robert, I guess the default is 30 days. Didn't know that. Thanks On Fri, Jul 22, 2022 at 1:21 PM Robert Heller wrote: > You probably should hang onto the log files, until you have BOTH a good > file > and a good backup of that file. You might want to keep some recent set of >

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Robert Heller
You probably should hang onto the log files, until you have BOTH a good file and a good backup of that file. You might want to keep some recent set of log files, just in case something happens. At Fri, 22 Jul 2022 12:51:01 -0500 Phyllis Bruce wrote: > > Thank you Adrien, and Glenn > > I'd

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Glenn Fowler
Hi, What I do is in Preferences > General you can also set 'Retain log/backup files' and you'll have an automatic log/backup rotation where it will delete the old for you. GnuCash will always keep the last backup even if the days have passed what you specify. On Fri, Jul 22, 2022 at 1:51 PM Phyl

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Phyllis Bruce
Thank you Adrien, and Glenn I'd much prefer to keep the file local. I just discovered I can choose to NOT sync a folder to dropbox so I carefully navigated to the GnuCash folder on my PC and made that change. I will re-import by month henceforth. I've already done the hard work of figuring where

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Glenn Fowler
To add to this you can also set an auto-save interval in Preferences > General On Fri, Jul 22, 2022 at 1:15 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > Someone else can help with the logfile, and it *should* replay your > steps, but I'd offer two suggestions for a different wo

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Glenn Fowler
Hopefully someone that knows about the bounceback can chime in and explain what that means. As for the file sync what I have heard is if you are working from a local file that gets synced there isn't an issue but if you are working directly from a file in the cloud there can be issues. On Fri, Ju

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Glenn Fowler
Check the last backup in that same folder. The filename will have the date attached to it (ex. MyBook.gnucash.20220719044041.gnucash) . It's probably before you started entering data but it's worth checking. On Fri, Jul 22, 2022 at 12:29 PM Phyllis Bruce wrote: > Imported and matched all the y

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Adrien Monteleone
Someone else can help with the logfile, and it *should* replay your steps, but I'd offer two suggestions for a different workflow: 1. copy the file locally first, then open it. (other users of DropBox may have additional/alternative practices to help with sync issues) 2. Import, match & recon

Re: [GNC] Lost 4 hours of data input

2022-07-22 Thread Phyllis Bruce
I wish! The last backup file was at 8:37 this morning as I was wrestling with getting the QFX file imported. Even that has vanished. That's why I wondered about log files. Can you tell me what bounceback is? Is having the files both on my pc and in dropbox a problem? It appears it might be.

[GNC] Lost 4 hours of data input

2022-07-22 Thread Phyllis Bruce
Imported and matched all the years transactions for a credit card. Then hit the reconcile button. Crash! On trying to get back in I received a message that talked about bounceback? I'm sorry, I didn't write it down, but when I tried to reopen it said that someone else might be using the file and