to improve. Again, I
sincerely apologize for any confusion we may have caused, and we believe
there is always room for improvement in how we support our customers.
Regards,
Brett McCully
Google Cloud Platform Support Manager
On Monday, February 10, 2014 6:50:50 PM UTC-8, Coto Augosto C. wrote
Just for your information here is the ironic answer I received from
Google Support (Case 03798195) when I claimed for the charge of $0.01 daily
for a disabled PageSpeed
*Created By: Szabolcs Feczak (1/10/14)*
Dear Rodrigo,
You wrote: charging $0.01 daily for PageSpeed and it was disabled on
:) haha. That's true!!! Some people think we are insulting their family
when we say that google app engine is very expensive telling oh, I am a
developer with hundred of years of experience
C'mon guys: open your eyes Google app engine is very expensive for
companies that are beginning
On Jan 22,
Absolutely agree.
I used to rely on app engine services more than heroku or other PaaS but
now I am disappointed after see that I have been billed for pagespeed while
it was disabled and I was billed 3 months for back-end instances type B2
while we had B1.
Other issue I had was when our
I only have to say that my company has spent ~$1300 monthly.
3 weeks ago we had high latency for 2 days, the only way to receive
assistance was paying $400 for premium support, and the answer of Google's
Support Team was: Thanks, we just fixed the issue, it was in our end.
Basically, we are now