[google-appengine] Re: Billing issues, whom do I contact?

2013-08-16 Thread Bryce Cutt
I used the form and got a reply stating that they are aware and looking into it. I was able to push through manual payments (using the same payment method that failed) and the reply from the form confirmed that those had gone through. - Bryce On Thursday, August 15, 2013 4:35:28 PM UTC-7, PK

[google-appengine] Re: Billing issues, whom do I contact?

2013-08-16 Thread storefrontpro
+1 Brick Wall On Friday, August 16, 2013 6:11:45 AM UTC-7, Ian Marshall wrote: > > I too have started to suffer from this issue starting from this month. > > Thank you for the link to the magic form. I have submitted the form for > action (hopefully) by Google. > > I too have re-enabled the payme

[google-appengine] Re: Billing issues, whom do I contact?

2013-08-16 Thread Ian Marshall
I too have started to suffer from this issue starting from this month. Thank you for the link to the magic form. I have submitted the form for action (hopefully) by Google. I too have re-enabled the payment card in Billing Settings. I then "made" a manual payment for the original, declined amou

[google-appengine] Re: Billing issues, whom do I contact?

2013-08-16 Thread notreadbyhumans
You can submit a request here: https://support.google.com/code/bin/request.py?contact_type=cloud_platform_billing I believe the 'Order ID' is at the bottom of the email. I've had emails today for both my work applications, and for those that I run privately, which are run under separate Google

[google-appengine] Re: Billing issues, whom do I contact?

2013-08-16 Thread troberti
I also received two emails for failed billing of two of my applications. So I contacted my bank and they said no transactions have been attempted at all. So I just reenabled the credit card in Billing Settings, but I have no idea if it now actually works again.. On Friday, August 16, 2013 1:35

[google-appengine] Re: Billing issues, whom do I contact?

2013-08-15 Thread Eurig Jones
I suggest talking to your nearest brick wall because you'll probably get more support from that. On Friday, 16 August 2013 02:35:28 UTC+3, PK wrote: > > Following on an e-mail about a failed attempt to bill my app, I just tried > to change something in my billing settings credit card account and