Yep.
Paula Keene Pierce, BS, HTL(ASCP)HTPresidentExcalibur Pathology, Inc.5830 N
Blue Lake DriveNorman, OK 73069PH 405-759-3953www.excaliburpathology.com
On Wednesday, March 6, 2019, 9:14:39 PM CST, P Sicurello via Histonet
wrote:
It's not Roche "bashing", these are messages come
It's not Roche "bashing", these are messages come from concerned histology
professionals to inform the Histology world that there are issues with a
product from a certain vendor. Born out of frustration with the vendor who
does nothing about the problem and suggests that the issue lies with the
The dispenser problem have been around long before Roche entered the picture.
At least a problem since 1997.. Ventana usto be really good about replacing
leaky dispensers back then. If they or Roche had ever taken the problem
seriously enough to actually fix the problem nobody would be doing
whether I used an ice pack or not, I always bagged each block in it's own
individual container/plastic bag, etc., just in case there was melting the
tissue could possibly be recovered.
Patsy Ruegg, HT(ASCP)QIHC
Ruegg IHC Consulting
40864 E Arkansas Ave
Bennett, CO 80102
H 303-644-4538
C
That's awesome because the block is already chilled for you when you get
it, so it saves time!
JK, but I think it is necessary when you send a block to Texas in August.
If you're going to have a protocol, it's best to just leave it that way
all the time, even if you're sending a block to
Hello,
This question has come up here at work a few times. Apparently, the
department does different protocols, depending on who is doing the job of
shipping out a paraffin block for additional testing. Our transcription
department handles this and I was asked to look into it so I can submit a
As a retiree from big pharma I find your generalization to be ignorant and
insulting. There are many, many researchers and laboratory personnel in big
pharma that don’t fit your description, believe me!
Brett Connolly, HTL(ASCP), PhD
Sent from Mail for Windows 10
From: Jeff Jurczak via
Like all employees at big pharma companies, Kelly has been indoctrinated into
believing that her company, her products, and the service rendered is perfect.
To believe otherwise is a quick way to find the door out. As a corollary, there
can be no problems other than user error ones.
Sent
Kelly,
It is not bashing, it is frustration and concern.
We need our instruments and reagents to work so that we deliver reliable
and consistent results to our pathologists. They trust our work and
dedication to them and ultimately the patient. When something like this
happens and we can't get
Hi Terri,
This phrase isn't mine but nevertheless I'm gonna use it: Customer
support/service is not a department but 100% a mentality.
I'm amazed by what you describe and to me there is a long way to go to some
company to understand that we deal with cancer diagnostics, questions of life
and
10 matches
Mail list logo
