Re: [Histonet] Ventana dispenser issues - AGAIN

2018-05-16 Thread Dyer, Terry via Histonet
[mailto:tbr...@holyredeemer.com] Sent: Monday, May 14, 2018 11:49 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Ventana dispenser issues - AGAIN When will this company ever learn? I'm at my wit's end with failed dispensers from Roche Ventana. The volume of time I've wasted

[Histonet] Ventana dispenser issues - AGAIN

2018-05-14 Thread Terri Braud via Histonet
When will this company ever learn? I'm at my wit's end with failed dispensers from Roche Ventana. The volume of time I've wasted on this issue with this company is monumental. They refuse to give true tracking information on the dispensers. We have a relatively new Ultra. The instrument is