Re: ServiceLink is taking the day off (# 32130396)

2007-06-11 Thread Chase, John
Oops. I'll add some content this time -Original Message- From: IBM Mainframe Discussion List On Behalf Of Knutson, Sam Sent: Friday, June 08, 2007 9:20 PM Hi, IBMLink is down completely again. I contacted the IBMLink help desk at 800-543-3912 as I am trying to update a

Re: ServiceLink is taking the day off (# 32130396)

2007-06-11 Thread Robert Justice
Perhaps the time has come for some large IBM customers to offer to withhold payment for this service until such time as the service becomes reliably available, if ever. EXACTLY, companies need to quit paying for that garbage until IBM fixes it, by either putting the 3270 interface back up or

Re: ServiceLink is taking the day off (# 32130396)

2007-06-09 Thread Bob Rutledge
Sam, Could you use http://techsupport.services.ibm.com/server/390.probsearch in a pinch? Bob Knutson, Sam wrote: Hi, IBMLink is down completely again. I contacted the IBMLink help desk at 800-543-3912 as I am trying to update a PMR for a Media Manager defect which has again caused a

ServiceLink is taking the day off

2007-06-08 Thread Jack Kelly
Again too bad the green screen ServiceLink has sunset-d. The web version finally let me in, several 'so sorry' screen, but its responsiveness leaves much to be desired. So if everyone gets off, then i can do my queries-maybe! Jack Kelly LA Systems @ US Courts x 202-502-2390

Re: ServiceLink is taking the day off

2007-06-08 Thread Robert Justice
I seem to remember a sev1 ticket I created about web ibmlink in which they replied to me that the 3270 interface wouldn't be eliminated until the web version was STABLE. H. -- For IBM-MAIN subscribe / signoff /

Re: ServiceLink is taking the day off

2007-06-08 Thread Thompson, Steve
Sounds like you need to re-open it if you can. -Original Message- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Robert Justice Sent: Friday, June 08, 2007 1:03 PM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: ServiceLink is taking the day off I seem to remember

Re: ServiceLink is taking the day off

2007-06-08 Thread Robert Justice
shock and surprise, my sev1 records about web ibmlink availability have magically disappeared. I list all of my records and they don't show up. Hmm, if all problem records are deleted, does that mean there's been no problems? Hey, I'll have to try that one here. I sent our ibm customer rep

Re: ServiceLink is taking the day off

2007-06-08 Thread Paul Dineen
On Fri, 8 Jun 2007 13:30:48 -0500, Robert Justice [EMAIL PROTECTED] wrote: shock and surprise, my sev1 records about web ibmlink availability have magically disappeared. I list all of my records and they don't show up. Hmm, if all problem records are deleted, does that mean there's been no

Re: ServiceLink is taking the day off

2007-06-08 Thread Ed Finnell
In a message dated 6/8/2007 1:31:12 P.M. Central Daylight Time, [EMAIL PROTECTED] writes: magically disappeared. I list all of my records and they don't show up. Hmm, if all problem records are deleted, does that mean there's been no problems? For something to be this bad for this

Re: ServiceLink is taking the day off

2007-06-08 Thread Chase, John
-Original Message- From: IBM Mainframe Discussion List On Behalf Of Robert Justice I seem to remember a sev1 ticket I created about web ibmlink in which they replied to me that the 3270 interface wouldn't be eliminated until the web version was STABLE. H. Well, dead

Re: ServiceLink is taking the day off (# 32130396)

2007-06-08 Thread Knutson, Sam
Subject: Re: ServiceLink is taking the day off In a message dated 6/8/2007 1:31:12 P.M. Central Daylight Time, [EMAIL PROTECTED] writes: magically disappeared. I list all of my records and they don't show up. Hmm, if all problem records are deleted, does that mean there's been no problems

Re: ServiceLink is taking the day off (# 32130396)

2007-06-08 Thread Ed Finnell
In a message dated 6/8/2007 9:20:41 P.M. Central Daylight Time, [EMAIL PROTECTED] writes: Manage NOW/SEV 1 # 32130396 was opened internally and the issue is being worked on but there was no estimated uptime the help desk could provide. Seems like the whole network is hosed, getting