Re: Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Robert Harrison
I had this same problem on Wednesday afternoon. I opened a problem with BookManager Product Support. I received a reply early on Thursday morning that they were having the problem as well. It had something to do with the url being redirected. I received another email later in the morning that the p

Re: Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Andrew Rowley
Mark Zelden wrote: Must have been a temporary glitch. It works for me now also. Bad timing, I was just trying to show someone how to use it and of course it didn't work. :-( You're not the only one... I had the same problem in the last couple of days. I tried on 2 different PCs, at work

Re: Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Mark Zelden
On Thu, 7 May 2009 10:02:55 -0700, Natarajan Mohan wrote: >Mark, > >Softcopy librarian works for me, I was able to list and download updates as well to my local disk. I doubt it is related to IP address or name. >It could be your java runtime. Could you see what other errors it throws before "nul

Re: Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Natarajan Mohan
Mark, Softcopy librarian works for me, I was able to list and download updates as well to my local disk. I doubt it is related to IP address or name. It could be your java runtime. Could you see what other errors it throws before "null pointer exception" ? Natarajan >>> Mark Zelden 5/7/2009 7

Re: Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Mark Zelden
-m...@bama.ua.edu] On >> Behalf Of Mark Zelden >> Sent: Thursday, May 07, 2009 9:57 AM >> To: IBM-MAIN@bama.ua.edu >> Subject: Softcopy Librarian - Problem related to IBM IP address >change? >> >> Is anyone else having problems with getting internet manuals via >

Re: Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Eric Spencer
ussion List [mailto:ibm-m...@bama.ua.edu] On > Behalf Of Mark Zelden > Sent: Thursday, May 07, 2009 9:57 AM > To: IBM-MAIN@bama.ua.edu > Subject: Softcopy Librarian - Problem related to IBM IP address change? > > Is anyone else having problems with getting internet manuals via >

Softcopy Librarian - Problem related to IBM IP address change?

2009-05-07 Thread Mark Zelden
Is anyone else having problems with getting internet manuals via Softcopy Librarian? I get java.lang.NullPointerException. I don't know if this is related to IP address changes or not. Thus far, none of the changes affected us and we previously had checked with the firewall group about the chang