Caveat: I've dropped the original message somewhere I get the daily digest
so salt the grains...
At Service Requests Home (http://www.ibm.com/support/servicerequest/), the 'My
profile' tab (https://www-947.ibm.com/support/servicerequest/MyProfile.action)
has sub-tabs: 'Contact'
Hi Dave,
I don't know what the web pages on the customer end of the SR process look
like, but I guess my expectation would be that there would be a check box
somewhere for notify or something similar. If there is not, then
another way to go is to say that email is your preferred method of
Of Roger Bolan
Sent: Friday, August 30, 2013 11:19 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: SR stupidity
Hi Dave,
I don't know what the web pages on the customer end of the SR process look
like, but I guess my expectation would be that there would be a check box
somewhere for notify or something
From the confirmation screen:
The information you provide will be used to validate your entitlement and
communicate with you about your service requests.
Name Dave Gibney
E-mail address gib...@wsu.edu
How should customer support contact you about this service request?
Preferred contact method
Probably not old enough to have ordered anything online before
In a message dated 08/28/13 13:27:47 Central Daylight Time, gib...@wsu.edu
writes:
The information you provide will be used to validate your entitlement and
communicate with you about your service requests.
