Re: Comcast modem, Airport Extreme and iMac

2014-08-26 Thread Jane (Portland, OR)
Bruce Johnson john...@pharmacy.arizona.edu : So the process to replace your old router with the new is: 1) Pull the power plugs on both your old cable modem and your Airport. 2) Unplug the ethernet cable connecting the airport to the cable modem at the cable modem. 3) Detach the incoming

Re: Comcast modem, Airport Extreme and iMac

2014-08-26 Thread janesprando
It's fixed! I called Comcast's Phone Activation Line (800-447-9085) tonight. I told the tech about connecting 1 phone and it would work. She had a few ideas. The first was re-activation. That didn't help. Then she saw that the modem had 2 phone line ports. I tried the second port and it worked!