, there are a number of good open-source libraries
available as well, I'd look at the jabber-net and JSO to start.
Matt.
Message: 1
Date: Thu, 26 Feb 2004 13:32:06 -0500
From: Tom Coffin [EMAIL PROTECTED]
Subject: RE: [jdev] Online Customer Care Support
To: Jabber software development list [EMAIL PROTECTED
, 2004 8:36 PM
To: [EMAIL PROTECTED]
Subject: [jdev] Online Customer Care Support
Hi all,
I am trying to develop an Online Customer Care Support System.
Basically, it's like a queue system where customer gets a ticket upon
logging in and waits for an available Customer Care Officer to attend
Hey all,
Another commercial entity, Jive Software, is going to release their full
blown live assistant product soon. It looks really nice:
http://www.jivesoftware.com/products/liveassistant/
While developing the product, we've been working on a full JEP to
address the functionality. It
]
Sent: Wednesday, February 25, 2004 8:36 PM
To: [EMAIL PROTECTED]
Subject: [jdev] Online Customer Care Support
Hi all,
I am trying to develop an Online Customer Care Support System.
Basically, it's like a queue system where customer gets a ticket upon
logging in and waits
Hi all,
I am trying to develop an Online Customer Care Support System.
Basically, it's like a queue system where customer gets a ticket upon
logging in and waits for an available Customer Care Officer to attend to
him/her.
I am wondering if anyone out there knows if there's
