Re: [j-nsp] SSD disks high failure ratio ?

2013-10-09 Thread Chris Cappuccio
Mounir Mohamed [mounirmoha...@gmail.com] wrote: This is not a hardware issue and does not need RMA for the failed REs. They only need SSD secure erase sequence and a single reboot. However this has to be performed by Juniper engineers. I recommend to contact your SE and he will take care about

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Tammy Firefly
I do believe that is jtacs solution The tsb that you can read with a login states to contact them. Anyone know who the lucky ssd vendor is? Sent from my iPhone On Oct 7, 2013, at 22:57, Michael Loftis mlof...@wgops.com wrote: We were told by JTAC to reinstall from USB media but I don't

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Phil Mayers
On 10/08/2013 12:58 AM, Pierre-Yves Maunier wrote: Does anyone knows what is the 'software solution' that 'has also been developed to correct the affected REs in the field' as said in the KB ? Yes, that bit of the PR is annoyingly coy, isn't it? JTAC told me: So, you need to perform the

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Tammy Firefly
Yea that is a tad bit suspicious Why would they want a secure erase? Why not reinstall/re partition which will fix the mbr Sent from my iPhone On Oct 8, 2013, at 1:17, Phil Mayers p.may...@imperial.ac.uk wrote: On 10/08/2013 12:58 AM, Pierre-Yves Maunier wrote: Does anyone knows what is

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Paul Stewart
Did you confirm by serial number that you were effected? The reason I ask is we had a pair of RE1800's that matched on part number but after JTAC ran the serial numbers they re-assured us that we were not actually effected (which is kind of scary in itself). Paul On 2013-10-07 7:58 PM,

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Phil Mayers
On 08/10/13 13:57, Paul Stewart wrote: Did you confirm by serial number that you were effected? The reason I ask is we had a pair of RE1800's that matched on part number but after JTAC ran the serial numbers they re-assured us that we were not actually effected (which is kind of scary in

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Paul Stewart
Yeah that's what I was wondering too ... We had the exact revisions and models but then were told not to worry Hmmm.. I'm still worrying ;) On 2013-10-08 9:09 AM, Phil Mayers p.may...@imperial.ac.uk wrote: On 08/10/13 13:57, Paul Stewart wrote: Did you confirm by serial number that you

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Alexandre Snarskii
On Tue, Oct 08, 2013 at 08:17:16AM +0100, Phil Mayers wrote: Does anyone knows what is the 'software solution' that 'has also been developed to correct the affected REs in the field' as said in the KB ? Yes, that bit of the PR is annoyingly coy, isn't it? JTAC told me: So, you need

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Pierre-Yves Maunier
I confirmed just by serial number and also by the fact that during the reboot after a software upgrade my filesystem died on the /var partition. I'm still waiting a confirmation from the TAC. On Tuesday, October 8, 2013, Paul Stewart wrote: Did you confirm by serial number that you were

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-08 Thread Paul Stewart
, Saku Ytti s...@ytti.fi, Juniper-Nsp List juniper-nsp@puck.nether.net Subject: Re: [j-nsp] SSD disks high failure ratio ? I confirmed just by serial number and also by the fact that during the reboot after a software upgrade my filesystem died on the /var partition. I'm still waiting

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-07 Thread Pierre-Yves Maunier
Hello, I have affected REs, and before I had the knowledge of the KB, I found a workaround to repair the filesystem because the TAC was unable to tell me anything about this KB. After an upgrade from 12.2R1.8 to 12.3R4.6 I got this : === Bootstrap installer starting

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-07 Thread Michael Loftis
We were told by JTAC to reinstall from USB media but I don't think whomever handled out ticket even looked at the TSB nor the ( externally invisible) PR. If it was a reinstall I would suspect the TSB would just state that. On Monday, October 7, 2013, Pierre-Yves Maunier wrote: Hello, I have

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-04 Thread Saku Ytti
On (2013-10-03 18:08 -0400), Paul Stewart wrote: Article is in review and not yet ready for viewing http://kb.juniper.net/InfoCenter/index?page=contentid=TSB16210 http://kb.juniper.net/InfoCenter/index?page=contentid=S:TSB16164smlogin= -- ++ytti

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-04 Thread Phil Mayers
Saku Ytti s...@ytti.fi wrote: On (2013-10-03 18:08 -0400), Paul Stewart wrote: Article is in review and not yet ready for viewing http://kb.juniper.net/InfoCenter/index?page=contentid=TSB16210 http://kb.juniper.net/InfoCenter/index?page=contentid=S:TSB16164smlogin= -- ++ytti

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-03 Thread Michael Smith
On Sep 18, 2013, at 8:36 AM, Phil Mayers p.may...@imperial.ac.uk wrote: On 18/09/13 16:26, Anhost wrote: Known issue easily fixed on some shipped in last quarter. Check with your Juniper rep and they can ID. Not a hardware issue. Is there a PR or similar?

Re: [j-nsp] SSD disks high failure ratio ?

2013-10-03 Thread Paul Stewart
Article is in review and not yet ready for viewing Paul On 2013-10-03 5:42 PM, Michael Smith mksm...@mac.com wrote: On Sep 18, 2013, at 8:36 AM, Phil Mayers p.may...@imperial.ac.uk wrote: On 18/09/13 16:26, Anhost wrote: Known issue easily fixed on some shipped in last quarter. Check with

Re: [j-nsp] SSD disks high failure ratio ?

2013-09-30 Thread Mounir Mohamed
This is not a hardware issue and does not need RMA for the failed REs. They only need SSD secure erase sequence and a single reboot. However this has to be performed by Juniper engineers. I recommend to contact your SE and he will take care about it. Bear in mind that all MX REs shipped after

[j-nsp] SSD disks high failure ratio ?

2013-09-18 Thread Alexandre Snarskii
Hi! Anyone else experienced high failure ratio with SSD disks installed on RE-S-1800x4 or it's just we are that lucky to have two disks failed within one week ? :( PS: and, just to fill the gap in the documentation: these disks are not the usual 2.5 notebook-like, they are 1.8 mSATA, not yet

Re: [j-nsp] SSD disks high failure ratio ?

2013-09-18 Thread Marcelio Webster
We experienced this problem in one new instalation of 2 - MX960 with this RE 1800 1 SSD disk failure Opened RMA 2013/9/18 Alexandre Snarskii s...@snar.spb.ru Hi! Anyone else experienced high failure ratio with SSD disks installed on RE-S-1800x4 or it's just we are that lucky to have two

Re: [j-nsp] SSD disks high failure ratio ?

2013-09-18 Thread Paul Stewart
Only a limited number of them deployed so far but no failures *yet* Paul On 2013-09-18 9:43 AM, Alexandre Snarskii s...@snar.spb.ru wrote: Hi! Anyone else experienced high failure ratio with SSD disks installed on RE-S-1800x4 or it's just we are that lucky to have two disks failed

Re: [j-nsp] SSD disks high failure ratio ?

2013-09-18 Thread Anhost
Known issue easily fixed on some shipped in last quarter. Check with your Juniper rep and they can ID. Not a hardware issue. Sent from my iPhone On Sep 18, 2013, at 9:19 AM, Paul Stewart p...@paulstewart.org wrote: Only a limited number of them deployed so far but no failures *yet*

Re: [j-nsp] SSD disks high failure ratio ?

2013-09-18 Thread Alexandre Snarskii
-Original Message- From: juniper-nsp [mailto:juniper-nsp-boun...@puck.nether.net] On Behalf Of Alexandre Snarskii Sent: den 18 september 2013 15:43 To: Juniper-NSP Mailing list Subject: [j-nsp] SSD disks high failure ratio ? Hi! Anyone else experienced high failure ratio

Re: [j-nsp] SSD disks high failure ratio ?

2013-09-18 Thread Anhost
Yes but dont have handy. Easy fix if not in production. Sent from my iPhone On Sep 18, 2013, at 10:36 AM, Phil Mayers p.may...@imperial.ac.uk wrote: On 18/09/13 16:26, Anhost wrote: Known issue easily fixed on some shipped in last quarter. Check with your Juniper rep and they can ID. Not a