Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Andrew Crouthamel
I've been spending a lot of time browsing, searching, and filtering our bugs in Bugzilla. One of the areas I've found that could use improvement, are the NEEDSINFO bugs. Often, bugs are placed into this status, either awaiting additional information or backtraces, never to be updated again. We h

Re: Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Adriaan de Groot
On Monday, 17 September 2018 20:01:15 CEST Andrew Crouthamel wrote: > This is already a policy at many other projects such as The Document > Foundation, Chromium, and Fedora. Additionally, several of our developers > within KDE are already doing this. This depends on the state change *to* NEEDSINF

Re: Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Nate Graham
On Mon, 17 Sep 2018 11:19:59 -0700 Adriaan de Groot wrote > This depends on the state change *to* NEEDSINFO having a comment or other > message that is sufficiently directive: "we need in order to > do > anything with this bug". Or, in general, we'd need to keep in mind th

Re: Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Scott Harvey
Can Bugzilla be configured to add boilerplate to the email that goes out with a NEEDSINFO that reads "This bug report will be closed after 30 days unless blah blah blah"?

Re: Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Andrew Crouthamel
At worst case, we could edit bug/create/user-message.html.tmpl which is the text that shows at the top of the bug creation page. Andrew Crouthamel ‐‐‐ Original Message ‐‐‐ On Monday, September 17, 2018 2:38 PM, Scott Harvey wrote: > Can Bugzilla be configured to add boilerplate to the

Re: Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Michael Reeves
I would definitely have a warning message posted when this is about to happen. I have no objection as.long is clear what information is needed. I would be inclined to do this manually even if the system doesn't. On Mon, Sep 17, 2018, 2:39 PM Scott Harvey wrote: > Can Bugzilla be configured to ad

Re: Closing NEEDSINFO bugs after 30 days

2018-09-17 Thread Andrew Crouthamel
No problem, I can make that part of the procedure until we figure out an automated method. After two weeks, send out a reminder, then two weeks later close if no activity. Andrew Crouthamel ‐‐‐ Original Message ‐‐‐ On Monday, September 17, 2018 3:10 PM, Michael Reeves wrote: > I woul

Ok being responsive

2018-09-17 Thread Dominik Haumann
Hi everyone, there popped up an interview with Linus and one question was how to successfully run an open source project and build a sustainable community. The answer boils down to "being responsive", i.e. answer mails/review requests/... quickly. You can watch the video yourself: https://video.g