Dell OEM image with updated kernel has the qca\qca6174 fix. I reloaded
the dell image and have not been able to reproduce this issue with LE BT
mouses. I will let it run and confirm. So it looks like the issue is
just with the generic image not dell image. non-oem.
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You received this bug
I am told by internal engineering the Qualcom fix below is being tested
for this issue:
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-
firmware.git/commit/?id=2ddd8f0f33972a96f34722de6165ed88a6231f9d
Can you get me more information about this and when it is being
released?
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More detailed information on this issue is below:
The customer has Ubuntu OEM through Dell. The laptop goes into deep sleep over
night and they can no longer use their BT devices. You click on bt via GUI and
try to toggle on and it looks like it is doing something and goes right back to
off.
*** This bug is a duplicate of bug 1814925 ***
https://bugs.launchpad.net/bugs/1814925
running ubuntu-bug bluez; I received a new bug id 1814925. These bugs
are all related.
** This bug has been marked a duplicate of bug 1814925
Bluetooth mouse stops responding after extended deep sleep
** Description changed:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso
- Bluetotth mouse tested with HP X4b BT Last mouse stops responding
+ Bluetooth mouse tested with HP X4b BT Last mouse stops responding
after long extended deep sleep (24-48 hours).
Bluetooth settings
Public bug reported:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso
Bluetooth mouse tested with HP X4b BT Last mouse stops responding
after long extended deep sleep (24-48 hours).
Bluetooth settings window which initially reported Bluetooth as
connected now shows disconnected. Pushing
*** This bug is a duplicate of bug 1814925 ***
https://bugs.launchpad.net/bugs/1814925
running ubuntu-bug bluez; I received a new bug id 1814925. These bugs
are all related.
** This bug has been marked a duplicate of bug 1814925
Bluetooth mouse stops responding after extended deep sleep
1813208 is a duplicate of this bug.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1812446
Title:
Bluetooth mouse stops responding after 24-48 hours of connectivity
Status in bluez
Daniel, my name is Jill and I have the customer's capture so I have to
run the apport-collect from the customer's system. Juan is our back
line engineer that opened the case with you so we could have Canonical
and Dell collaborate. If this is not correct. How can I get you the
data?
--
You
I am asking our colleague Juan to respond but yes these are 2 bugs that
are duplicate of each other. Let Juan know what you need from us to
take this further?
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
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