gnome shell log
** Attachment added: "gnome-shell.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1886912/+attachment/5391494/+files/gnome-shell.log
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I had reinstalled ubuntu 20.04 and all was working well with the touchscreen.
I installed all updates one by one and it was working too.
Changed on prime between intel mode, nvidia on demand and nvidia performance
mode too.
I was able to reproduce the bug when I activated "fractional scaling"
** Description changed:
Hello,
I have freshly installed Ubuntu 20.04 and have a bug on my M3800.
The touchscreen is working good on login screen bug after I enter my
credentials and the gnome session open I can't use it.
I'm on a dual boot computer and all is working well on
apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391413/+files/WifiSyslog.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391411/+files/RfKill.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391410/+files/PulseList.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391412/+files/UdevDb.txt
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apport information
** Attachment added: "Lsusb-t.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391404/+files/Lsusb-t.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391403/+files/Lsusb.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391407/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "Lsusb-v.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391405/+files/Lsusb-v.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391398/+files/CRDA.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391401/+files/Lspci.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391408/+files/ProcInterrupts.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391406/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391397/+files/AlsaInfo.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391409/+files/ProcModules.txt
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apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391400/+files/IwConfig.txt
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tried with auto login on installed system and it's not working.
I will do apport-collect on installed system now.
I think I will install the system again without installing any updates to check
if it's one that produce this bug.
** Tags added: wayland-session
** Description changed:
Hello,
apport information
** Attachment added: "Lspci-vt.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391402/+files/Lspci-vt.txt
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391399/+files/CurrentDmesg.txt
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apport-collect with live usb from #17 to #24 with working touchscreen
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Title:
DELL M3800 Touchscreen not working after login
apport information
** Attachment added: "Lsusb-t.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391387/+files/Lsusb-t.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391392/+files/ProcModules.txt
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apport information
** Attachment added: "IwConfig.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391383/+files/IwConfig.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391384/+files/Lspci.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391391/+files/ProcInterrupts.txt
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apport information
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391380/+files/AlsaInfo.txt
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apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391396/+files/WifiSyslog.txt
** Description changed:
Hello,
I have freshly installed Ubuntu 20.04 and have a bug on my M3800.
The touchscreen is working good on login
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391390/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "PulseList.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391393/+files/PulseList.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391395/+files/UdevDb.txt
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lspci live usb
** Attachment added: "lspci_liveusb.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1886912/+attachment/5391379/+files/lspci_liveusb.log
** Tags added: apport-collected
** Description changed:
Hello,
I have freshly installed Ubuntu 20.04 and have a bug on my
apport information
** Attachment added: "Lspci-vt.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391385/+files/Lspci-vt.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391386/+files/Lsusb.txt
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apport information
** Attachment added: "CRDA.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391381/+files/CRDA.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391389/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391382/+files/CurrentDmesg.txt
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apport information
** Attachment added: "Lsusb-v.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391388/+files/Lsusb-v.txt
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apport information
** Attachment added: "RfKill.txt"
https://bugs.launchpad.net/bugs/1886912/+attachment/5391394/+files/RfKill.txt
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I tried with live usb from original iso and all is working as expected.
uname -a
Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020
x86_64 x86_64 x86_64 GNU/Linux
you can find dmesg took with live usb in attachment
** Attachment added: "dmesg_liveusb.log"
this test was done on the actual kernel 5.4
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Title:
DELL M3800 Touchscreen not working after login
Status in linux package in
here you can find the result of this test
** Attachment added: "dmesg_with_options.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1886912/+attachment/5391220/+files/dmesg_with_options.log
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dmesg on latest mainline kernel
** Attachment added: "dmesg-5.8.0-RC4"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1886912/+attachment/5391132/+files/dmesg-5.8.0-RC4
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lspci -vnvn on latest mainline kernel
** Attachment added: "lspci-5.8.0-RC4-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1886912/+attachment/5391133/+files/lspci-5.8.0-RC4-vnvn.log
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Hello,
Tried with the latest mainline kernel and the problem is the same.
uname -a
5.8.0-050800-generic #202007052030 SMP Mon Jul 6 00:37:33 UTC 2020
x86_64 x86_64 x86_64 GNU/Linux
Best regards
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I Think this problem is related to kernel or Gnome.
Tried with Nvidia proprietary driver and Intel driver and the problem is the
same.
** Package changed: ubuntu => linux (Ubuntu)
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