I'll provide any information needed for the devs, since RIck stopped
answering.
** Package changed: linux (Ubuntu) => linux-lts-xenial (Ubuntu)
** Changed in: linux-lts-xenial (Ubuntu)
Assignee: Colin Ian King (colin-king) => (unassigned)
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I went ahead and ran apt install mcelog, i'll provide logs the next
system freeze that occurs. I have the original posters identical 2-1
toshiba laptop, identical model number and part number and experiencing
these identical exact issues and symptoms.
Sensors doesn't seem to be able to detect the
** Changed in: linux (Ubuntu Xenial)
Status: Incomplete => Won't Fix
** Changed in: linux (Ubuntu)
Status: Incomplete => Won't Fix
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Any MCE log data? If not, this bug will automatically close in 6 weeks.
** Changed in: linux (Ubuntu Xenial)
Status: Confirmed => Incomplete
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** Tags removed: kernel-key
** Tags added: kernel-da-key
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https://bugs.launchpad.net/bugs/1546092
Title:
computer freezes frequently
Status in linux package in Ubuntu:
Rick Spencer, after a sidebar with Colin Ian King, he has advised since
he is taking the lead on this, he wants variables static (e.g. not
testing an upstream kernel, not attempting a re-flash of BIOS version of
the same or different version) while this is root caused.
Thanks for taking the lead
Colin Ian King, to clarify, if this is assigned to the linux (Ubuntu)
package, having the original reporter test a later kernel tends to be
revealing as to the root cause. If this doesn't fit here, could you
please provide a technical detail for folks to key into your initial
findings?
Regarding
And Christopher, the LATEST BIOS tag is not useful in this scenario; I
do not want to change the configuration of a brand new machine before we
determine the root hardware cause of these errors. Thank you.
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Rick, please ignore the above, I am focused on getting MCE logs rather
than faffing around with a different kernel at the moment
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https://bugs.launchpad.net/bugs/1546092
Hi Rick, any MCE log errors available so I can figure out what's causing
these?
** Changed in: linux (Ubuntu Xenial)
Assignee: (unassigned) => Colin Ian King (colin-king)
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Rick Spencer, in order to allow additional upstream developers to examine the
issue, at your earliest convenience, could you please test the latest upstream
kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ?
Please keep in mind the following:
1) The one to test is at
The copious amounts of messages "toshiba_acpi: Unknown event received
93" are events from the firmware's WMI object; however the proprietary
event 0x93 is unknown so I'm not sure what that is without digging into
the firmware and perhaps the embedded controller.
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My first suggestion is to ensure thermald is installed, that may help
with the thermal controls.
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https://bugs.launchpad.net/bugs/1546092
Title:
computer freezes
** Changed in: linux (Ubuntu)
Importance: Undecided => High
** Tags added: kernel-key
** Also affects: linux (Ubuntu Xenial)
Importance: High
Status: Confirmed
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I can easily grab more kernel.log files if it helps. Just let me know.
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https://bugs.launchpad.net/bugs/1546092
Title:
computer freezes frequently
Status in linux package
Rick's kernel log available here:
http://pastebin.ubuntu.com/15077887/
Line 10556 shows nulls being written to the log and then presumably the
machine being rebooted because it has hung.
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