Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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Hi Kai-Heng Feng, I successfully applied the patch, thanks. Now when the
headphones are plugged in there are a few seconds of hissing before it
goes quiet. If I change the volume, the hissing returns and stops after
around 3-5s. If I play some music and then stop the music, the hissing
returns and
Seems like it goes away as soon as the audio gets runtime suspended.
Is the original issue solved or somewhat alleviated?
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Title:
[
It seems this was a red herring. I was testing on battery power which is
why the audio was being runtime suspended. The hissing remains constant
when the laptop is plugged in.
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Sorry for asking this again - is the original issue solved?
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Title:
[XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Elec
No. The issue remains.
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Title:
[XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric
background noise when volume i
When there is noise, please do a test:
sudo hda-verb /dev/snd/hwC0D0 0x1b SET_PIN_WIDGET_CONTROL 0x0 #if the noise
disappear?
sudo hda-verb /dev/snd/hwC0D0 0x1b SET_PIN_WIDGET_CONTROL 0x20 #restore the
original value
sudo hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x0 #if the noise
This noise disappears when running this command.
sudo ./hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x0
The noise returns when running this command.
sudo hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x20
Thanks!
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Ok, thanks.
I will contact Realtek to find the root cause.
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Title:
[XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Elec
Please install and test this deb under 4.18 kernel:
sudo dpkg -i oem-.deb
reboot
do the test to see if there is noise or not.
After testing, if want to uninstall the deb:
sudo dpkg -P oem-audio-hda-daily-dkms
reboot
** Attachment added: "oem-audio-hda-daily-dkms_0.1_all.deb"
https://bug
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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Title:
[XPS 13 9370, Realtek ALC3271, Headphone Out, Ri
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)
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Title:
[XPS 13 9370, Realtek ALC3271, Head
Please see if this kernel helps:
https://people.canonical.com/~khfeng/lp1809856/
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Title:
[XPS 13 9370, Realtek ALC3271, Headphone Ou
** Changed in: linux (Ubuntu)
Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)
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Title:
[XPS 13 9370, Realtek ALC3271, Head
Hi Hui Wang, sorry it has taken me so long to test this. I installed
your patch and noticed the following things:
1. I **think** the noise is less than before although still present.
2. The commands in your test instructions now make no difference
(https://bugs.launchpad.net/ubuntu/+source/alsa-d
Hi Kai-Heng Feng,
Do you have a link to a process that I can use to test your patch? Many
thanks.
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Title:
[XPS 13 9370, Realtek ALC
Download those files into a new directory, cd to the directory and run
`sudo dpkg -i *deb`.
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Title:
[XPS 13 9370, Realtek ALC3271, H
Thank you for reporting this bug to Ubuntu.
Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
We appreciate that this bug may be old and you might not be interested
in discussing it any more. Bu
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