Sherry, thank you for your help, I was able to save my data.
This may be novice for computer gurus but for the rest of us it is worth
explaining. My computer would start to load and then freeze. A nice man put a
new hard drive on my computer and he left the old hard drive on the computer.
Answered off-list.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
___
Diane,
You should let Legacy do the unzipping by clicking on Restore Family
File (that's what it says in ver 6). I don't think it is the same as
unzipping it yourself and then trying to open the unzipped file.
Susan
On 1/5/07, Diane Miller <[EMAIL PROTECTED]> wrote:
Cathy, thank you for taking
Cathy, thank you for taking the time to help me. The back-up was a zip file,
when opened and extracted it was a .fdb. I will try your suggestion.
Thanks Again
Diane
Cathy <[EMAIL PROTECTED]> wrote:
Hi Diane
It seems you have the final build of Legacy 4 so I'm not sure why
you're getting t
Hi Diane
It seems you have the final build of Legacy 4 so I'm not sure why
you're getting that message.
You can download previous versions of Legacy at:
http://www.legacyfamilytree.com/helpDownloadVersion5.asp
As a work around, you could install a current (or later - version 5
is not as big
5 matches
Mail list logo
