RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Brian L. Lightfoot
Yes, I've surmised as much in that Roxio has never been a clean player in the Windows game. I use Roxio but its several versions older (nothing really new in the newer versions) and I'm running Legacy v7.5. I've either been lucky enough in that the Roxio installer did its job and then properly v

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Sherry/Support
This issue has been around for years and was discussed in the Roxio forum where others where having this very same problem with Roxio interfering with other programs. We are just passing along the information that they posted in their forum. It's worth a try Sincerely, Sherry Technical Support L

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Jessica Morgan
I believe it depends on the windows platform you are using. An older version of Windows did this on almost all programs I installed on a few machines, until we got rid of Roxio completely. I'm wanting to say it was Windows 95 or 2000. But this is a very well known problem with older versions of Win

RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Brian L. Lightfoot
I'm not sure that this fix-it tool will solve the OP's problem. He does not have a problem with an INSTALL or UN-INSTALL but rather Roxio wants to configure itself every time Legacy is started. Apparently he purchased Roxio, installed it, and wants to keep it. And apparently something was not qu

Re: [LegacyUG] shared event

2014-11-11 Thread Jenny M Benson
On 11/11/2014 02:17, Kirstin wrote: > I don't know if this has been reported or if I'm doing something wrong > but when I share a residence it says that "Martha was the head of > household in the census of Thelma..." > > It should not say census. I guess it should say residence. The event is > resi

[LegacyUG] Research Guidance

2014-11-11 Thread Michele/Support
For those of you that use the Research Guidance I would appreciate it if you would report any broken links or duplicates that you find. You can send them to supp...@legacyfamilytree.com If you put “Research Guidance” in the subject line I will get the messages. I am working on the next updat

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Sherry/Support
Thanks Michele! I'll get my file corrected. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 11, 2014 at 8:38 AM, Michele/Support wrote: > Try this one > > http://support2.microsoft.com/mats/program_install_and_uninstall > > > Michele > Technical Support > mich...@legacyfami

RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Michele/Support
Try this one http://support2.microsoft.com/mats/program_install_and_uninstall Michele Technical Support mich...@legacyfamilytree.com www.legacyfamilytree.com -Original Message- From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com] Sent: Tuesday, November 11, 2014 11:11 AM To: legac

RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Brian L. Lightfoot
The link given to the Microsoft Diagnostics issue is a dead link. Brian in CA -Original Message- From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: Tuesday, November 11, 2014 6:17 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Build 8.0.0.454 Conflict With A

RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread William Boswell
Yes, I'm experiencing problems with the Roxio installer starting right after I start Legacy. I still have the Roxio program on my machine. It's the latest version and I just bought it. Thank you. I will get the fix-it tool and hope it works. Bill -Original Message- From: Sherry/Supp

Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread Sherry/Support
Bill, We've seen problems with the Roxio installer starting when you start Legacy - is that what you're experiencing? This is a problem with the Windows Installer. Even though you may have either removed the Roxio program from your machine or never installed it there is still an Installer configu

[LegacyUG] Build 8.0.0.454 Conflict With Another Program

2014-11-11 Thread William Boswell
I have a strange problem that just started happening. When I first open Legacy 8, my Roxio CD and DVD Burning software has a window that opens up saying it is configuring itself. When it happened yesterday, I thought maybe the program was just updating itself. Then it just happened now so I'm ce