Ron,
. You could also try exporting your records into a new Legacy family file:
Click on File > Export > Export to a new Legacy Family File.
Give your new family file a name and click Save and the Legacy Export
screen will open.
Click the Privacy Options button to open the Privacy Op
Adrian,
I am sorry for the joke. We don't always get it right in tech support,
especially when we have just a sentence or two worth of problem description
and don't have the family file to examine and test.
Jim :)
Legacy Family Tree
Technical Support
Original Message
> From: "
Ron
For successful analysis of the problem the following is really required.
Actual dates and field name all date fields of an offending record
Other field names that contain data although actual data not required.
What error the potential problems report is showing for that data.
Regards
Adrian
Jim
Sorry not intending to bash you personally rather support in general. No point
in suggesting something a user has stated they have already done. Been through
that loop numerous times on two problems which now have been accepted as bugs.
Whilst not bashing your second suggestion it would se
Thanks for the suggestions Jim.
I have tried the check and repair several times, but it didn't fix the problems.
So I will now give your second suggestion a try.
Thanks
Ron
-Original Message-
From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
Sent: Friday, July 17, 2015 16:10
To: le
Jim
Not intend
Sent from my android device.
-Original Message-
From: Jim Terry/Support
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 17 Jul 2015 11:26 PM
Subject: re: [LegacyUG] Potential Problem with dates
Adrian,
You forgot to bash me for my 2nd suggestion!
Jim
Legacy Family Tree
Thanks for your quick response.
Yes, I looked at reports early on. But you don't know what you need
till you know what you're finding to put into the thing. And I'm
waiting on feedback from my husband as to what he finds easiest to
follow. Meanwhile, info has to be the
Adrian,
You forgot to bash me for my 2nd suggestion!
Jim
Legacy Family Tree
Technical Support
Original Message
> From: "Adrian Purkiss"
> Sent: Friday, July 17, 2015 1:30 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: re: [LegacyUG] Potential Problem with dates
>
> Jim
>
Jim
I'm sorry but that seems the answer given to all problems even when the user
has stated he had tried that and it does not fix the problem as Ron has said.
Adrian
Sent from my android device.
-Original Message-
From: Jim Terry/Support
To: legacyusergroup@LegacyUsers.com
Sent: Fri
Ron,
Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 for the steps.
On extremely rare occasions the only way I could fix a problematic record
is to
I am experiencing a problem with the Potential Problem reports, for some
reason it is not reading the entered dates properly.
It is reporting a problem where it says that the entered date is 1774 where
the date that I have entered is 1874.
I have run the "check/repair" several times and have de
Hi Helen,
The sooner in a project you check how it looks in the output you are
planning to use, the better.
When you say "basic printouts", what particular reports are you planning
to use?
In what format are you planning to provide "the full tree"?
If you are wanting a report containing only so
I'm using Legacy 8.0.0.501 Deluxe for a quick family tree to supplement
my husband's memoirs, which have to be completed urgently. I've set up
the tree and put in as many events as I can find in the time allowed and
have put in lots of sources, mainly census documents and
birth/death/marriage doc
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