Re: [LegacyUG] Contact Legacy to get my membership number

2017-04-19 Thread Sherry
They're swamped. Email *either* supp...@legacyfamilytree.com or sa...@legacyfamilytree.com. Please, not both!!! Sherry On Wed, Apr 19, 2017 at 8:06 AM, Cynthia N. Russell < fergusresearc...@gmail.com> wrote: > Is there a phone number for Legacy tech? I have tried the steps suggested > and I

Re: [LegacyUG] Contact Legacy to get my membership number

2017-04-19 Thread Michele/Support
rs.com] On Behalf Of Cynthia N. Russell Sent: Wednesday, April 19, 2017 11:07 AM To: Legacy User Group <legacyusergroup@legacyusers.com> Subject: Re: [LegacyUG] Contact Legacy to get my membership number Is there a phone number for Legacy tech? I have tried the steps suggested and I am

Re: [LegacyUG] Contact Legacy to get my membership number

2017-04-19 Thread Cynthia N. Russell
Is there a phone number for Legacy tech? I have tried the steps suggested and I am getting no where. Time is limited for me as I depart tomorrow with laptop and Legacy that needs to be updated and backed up before I depart, but can't. Thanking you in advance, C Russell Cynthia Dodd Nichols

Re: [LegacyUG] Contact Legacy to get my membership number

2017-04-18 Thread Sherry
Your v8 number won't unlock the Deluxe features for v9. You'll need to order an upgrade to get a v9 Deluxe number. However you do need it to purchase the upgrade Support can give you that information. Sherry On Tue, Apr 18, 2017 at 12:18 PM, Cynthia N. Russell < fergusresearc...@gmail.com>

[LegacyUG] Contact Legacy to get my membership number

2017-04-18 Thread Cynthia N. Russell
Since purchasing Legacy 8.0 I have moved and have no idea where my CD might be or if I purchased it through a download. I vaguely remember doing that . . . but, where my number is, I have no idea. I already downloaded the Standard edition of 9.0. Do I need to reinstall 8.0 to find the number? I