: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Potential Problem with dates
Ron,
. You could also try exporting your records into a new Legacy family file:
Click on File > Export > Export to a new Legacy Family File.
Give your new family file a name and click Save and the Legacy
On 2015/07/18 06:15 AM, Jim Terry/Support wrote:
> I am sorry for the joke. We don't always get it right in tech support,
> especially when we have just a sentence or two worth of problem description
> and don't have the family file to examine and test.
What about a progressive search for the off
e prompts.
. If all else fails, restore your family file from your backup copy.
Jim
Legacy Family Tree
Technical Support
Original Message
> From: "Goodwin Genealogy"
> Sent: Friday, July 17, 2015 7:54 PM
> To: legacyusergroup@LegacyUsers.com
> Subject:
---
> From: "Adrian Purkiss"
> Sent: Friday, July 17, 2015 8:05 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: re: [LegacyUG] Potential Problem with dates
>
> Jim
>
> Sorry not intending to bash you personally rather support in general. No
point in suggesting s
Adrian
Sent from my android device.
-Original Message-
From: Adrian Purkiss
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 18 Jul 2015 4:03 AM
Subject: re: [LegacyUG] Potential Problem with dates
Jim
Sorry not intending to bash you personally rather support in
with dates
Adrian,
You forgot to bash me for my 2nd suggestion!
Jim
Legacy Family Tree
Technical Support
Original Message
> From: "Adrian Purkiss"
> Sent: Friday, July 17, 2015 1:30 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: re: [LegacyUG] P
10
To: legacyusergroup@LegacyUsers.com
Subject: re: [LegacyUG] Potential Problem with dates
Ron,
Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 fo
Jim
Not intend
Sent from my android device.
-Original Message-
From: Jim Terry/Support
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 17 Jul 2015 11:26 PM
Subject: re: [LegacyUG] Potential Problem with dates
Adrian,
You forgot to bash me for my 2nd suggestion!
Jim
Legacy Family Tree
Adrian,
You forgot to bash me for my 2nd suggestion!
Jim
Legacy Family Tree
Technical Support
Original Message
> From: "Adrian Purkiss"
> Sent: Friday, July 17, 2015 1:30 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: re: [LegacyUG] Potential Prob
Sent: Fri, 17 Jul 2015 9:10 PM
Subject: re: [LegacyUG] Potential Problem with dates
Ron,
Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 for the steps
Ron,
Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 for the steps.
On extremely rare occasions the only way I could fix a problematic record
is to
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