Hi,
Sophie Gautier wrote on 2012-10-29 17:21:
I'm not sure we really need it. I know that the mails coming the the QA
list will be managed quiet quickly by our team members. But what we need is:
- no moderation
- the possibility to allow attachments (test/example documents) to the list.
from
Hi Sophie!
Am 29.10.2012 um 17:23 schrieb Sophie Gautier :
> Hi all,
> On 29/10/2012 12:19, Florian Effenberger wrote:
>> Hi,
>>
>> Bjoern Michaelsen wrote on 2012-10-29 08:51:
>>
>>> We really should document that more -- there is only one (mostly
>>> irrelevant)
>>> notion of otrs on the wiki
Hi all,
On 29/10/2012 12:19, Florian Effenberger wrote:
> Hi,
>
> Bjoern Michaelsen wrote on 2012-10-29 08:51:
>
>> We really should document that more -- there is only one (mostly
>> irrelevant)
>> notion of otrs on the wiki and searching the website list only shows two
>> obscure references. Th
Agreed :)
Bjoern Michaelsen wrote on 2012-10-29 12:40:
A little bit of advertising (e.g. by documentation) sure cant hurt. And it
might also make people realize it to be a good solution for their problems and
prevents reinventing the wheel in other teams -- which we should absolutely
avoid.;)
On Mon, Oct 29, 2012 at 12:19:51PM +0100, Florian Effenberger wrote:
> OTRS indeed lacks some documentation, but was up to now mostly used
> internally by the admins.
A little bit of advertising (e.g. by documentation) sure cant hurt. And it
might also make people realize it to be a good solution
Hi,
Bjoern Michaelsen wrote on 2012-10-29 08:51:
We really should document that more -- there is only one (mostly irrelevant)
notion of otrs on the wiki and searching the website list only shows two
obscure references. That should definitely change. But even if you have an
account, you likely w
Hi Sophie,
On Sat, Oct 27, 2012 at 11:34:44PM +0200, Sophie Gautier wrote:
> > https://otrs.documentfoundation.org
>
> and how do I log on this marvelous tool ;-)
I feel your pain. You need an account created by the infrastructure guys.
We really should document that more -- there is only one
Hi Björn,
On 23/10/2012 21:46, Bjoern Michaelsen wrote:
> Hi Sophie,
>
> On Tue, Oct 23, 2012 at 09:16:32PM +0200, Sophie Gautier wrote:
>> On 23/10/2012 17:39, Bjoern Michaelsen wrote:
>>> Hi,
>>>
>>> please feel invited to discuss the proposal below. The idea is basically
>>> this:
>>> - let pe
Hi Sophie,
On Tue, Oct 23, 2012 at 09:16:32PM +0200, Sophie Gautier wrote:
> On 23/10/2012 17:39, Bjoern Michaelsen wrote:
> > Hi,
> >
> > please feel invited to discuss the proposal below. The idea is basically
> > this:
> > - let people file bugs on the BSA (bug submission agent) in a few sele
Hi Bjoern,
On 23/10/2012 17:39, Bjoern Michaelsen wrote:
> Hi,
>
> please feel invited to discuss the proposal below. The idea is basically this:
> - let people file bugs on the BSA (bug submission agent) in a few selected
> native languages
> - instead of creating a bug on bugzilla, send the stu
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