Re: [Libreoffice-qa] After EOL has been reached...

2013-04-27 Thread Jean-Baptiste Faure
Hi, Le 26/04/2013 11:24, Bjoern Michaelsen a écrit : > Hi, > > On Fri, Apr 26, 2013 at 09:47:28AM +0200, Jean-Baptiste Faure wrote: >> Le 19/04/2013 23:21, Robinson Tryon a écrit : >>> Per discussion at the meeting today, we generally agreed to the following: >>> >>> AGREED: For users inquiring a

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Bjoern Michaelsen
Hi Robinson, On Fri, Apr 26, 2013 at 12:54:05PM -0400, Robinson Tryon wrote: > I don't know if an easier-to-read interface would increase our ability > to attract users to join us and help us retain people as members of > the QA Team, but it is one of the things I thought about when making a > moc

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Robinson Tryon
On Fri, Apr 26, 2013 at 12:36 PM, Bjoern Michaelsen wrote: > > So, as a developer, I would think comments (and the platform field) would be > sufficient for these rare cornercases. > > For fixed and reappearing, I think its > not really an issue: > - if the bug is really fixed, it should have a de

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Bjoern Michaelsen
Hi, On Fri, Apr 26, 2013 at 11:26:33AM -0400, Robinson Tryon wrote: > On Fri, Apr 26, 2013 at 11:08 AM, Bjoern Michaelsen > wrote: > > On Fri, Apr 26, 2013 at 10:56:21AM -0400, Robinson Tryon wrote: > >> This kind of scenario is one of the reasons I was interested in > >> implementing my "Repro T

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Robinson Tryon
On Fri, Apr 26, 2013 at 11:08 AM, Bjoern Michaelsen wrote: > On Fri, Apr 26, 2013 at 10:56:21AM -0400, Robinson Tryon wrote: >> This kind of scenario is one of the reasons I was interested in >> implementing my "Repro Table". The current version drop-down is both >> too long and not granular enoug

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Bjoern Michaelsen
On Fri, Apr 26, 2013 at 10:56:21AM -0400, Robinson Tryon wrote: > This kind of scenario is one of the reasons I was interested in > implementing my "Repro Table". The current version drop-down is both > too long and not granular enough to visually indicate the NOREPRO in > 3.6.2 rc1 and the REPRO i

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Robinson Tryon
On Fri, Apr 26, 2013 at 5:24 AM, Bjoern Michaelsen wrote: > On Fri, Apr 26, 2013 at 09:47:28AM +0200, Jean-Baptiste Faure wrote: >> Le 19/04/2013 23:21, Robinson Tryon a écrit : >> > AGREED: We de-list versions in Bugzilla 6 months after the release has >> > been EOLed >> >> I do not see any ratio

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Bjoern Michaelsen
Hi, On Fri, Apr 26, 2013 at 09:47:28AM +0200, Jean-Baptiste Faure wrote: > Le 19/04/2013 23:21, Robinson Tryon a écrit : > > Per discussion at the meeting today, we generally agreed to the following: > > > > AGREED: For users inquiring about tech support after the EOL date of a > > release, we po

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-26 Thread Jean-Baptiste Faure
Hi, Le 19/04/2013 23:21, Robinson Tryon a écrit : > Per discussion at the meeting today, we generally agreed to the following: > > AGREED: For users inquiring about tech support after the EOL date of a > release, we politely indicate that the release is EOL and ask them to > upgrade to a new vers

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-23 Thread Joel Madero
> > -- Forwarded message -- > From: Robinson Tryon > To: Petr Mladek > Cc: LibreOffice-QA > Date: Tue, 23 Apr 2013 11:34:45 -0400 > Subject: Re: [Libreoffice-qa] After EOL has been reached... > On Tue, Apr 23, 2013 at 7:30 AM, Petr Mladek wrote: > &g

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-23 Thread Robinson Tryon
On Tue, Apr 23, 2013 at 12:13 PM, Rainer Bielefeld wrote: > > not good! We will not create complicated wrong rules for things what are > easy to understand. My "rule" was 1 short sentence long. Compared to the current morass of QA documentation, I don't think it's appropriate to call that "compli

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-23 Thread Rainer Bielefeld
Robinson Tryon schrieb: Rainer, how does this plan sound to you? Hi Robinson, not good! We will not create complicated wrong rules for things what are easy to understand. And whether a Version still is useful for indicating where in the history a (newly reported) bug appeared has nothing to

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-23 Thread Robinson Tryon
On Tue, Apr 23, 2013 at 7:30 AM, Petr Mladek wrote: > Robinson Tryon píše v Pá 19. 04. 2013 v 17:21 -0400: > > 6 months sounds fine to me for most of the bugfix releases. > > Well, I would suggest to leave either the last bugfix release or some > generic version, e.g. 3.5, 3.4, 3.3 longer time. We

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-23 Thread Petr Mladek
Robinson Tryon píše v Pá 19. 04. 2013 v 17:21 -0400: > Per discussion at the meeting today, we generally agreed to the following: > > AGREED: For users inquiring about tech support after the EOL date of a > release, we politely indicate that the release is EOL and ask them to > upgrade to a new ve

Re: [Libreoffice-qa] After EOL has been reached...

2013-04-20 Thread Rainer Bielefeld
Robinson Tryon schrieb: Per discussion at the meeting today, we generally agreed to the following: Hi, I left some hints and thoughts on . CU Rainer ___ List Name: Libreoffice-qa

[Libreoffice-qa] After EOL has been reached...

2013-04-19 Thread Robinson Tryon
Per discussion at the meeting today, we generally agreed to the following: AGREED: For users inquiring about tech support after the EOL date of a release, we politely indicate that the release is EOL and ask them to upgrade to a new version (or go talk to their vendor/distro/paid tech support) AG