Re: Reducing the backup size on icloud.

2019-05-16 Thread KliphnShari Miller
Sure did. Ended up calling apple support. I guess this is a known problem, they fixed it and all is good! Thanks for the help > On May 16, 2019, at 9:25 AM, 'Tim Kilburn' via MacVisionaries > wrote: > > Hi, > > Have you emptied your Trash lately? > > Later... > > Tim Kilburn > Apple Tea

Re: Reducing the backup size on icloud.

2019-05-16 Thread 'Tim Kilburn' via MacVisionaries
Hi, Have you emptied your Trash lately? Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On May 15, 2019, at 17:53, KliphnShari Miller wrote: Done,, all devices report the same numbers. 41GB used, but 21gb for iCloud photo library, backups 3gb

Re: Reducing the backup size on icloud.

2019-05-15 Thread KliphnShari Miller
Done,, all devices report the same numbers. 41GB used, but 21gb for iCloud photo library, backups 3gb, documents 2.gb, and the rest is so small, I know it doesn’t account for the rest. > On May 15, 2019, at 2:21 PM, 'Tim Kilburn' via MacVisionaries > wrote: > > Hi, > > Not that most docume

Re: Reducing the backup size on icloud.

2019-05-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, Not that most documents should make that big of a difference, but take a look at the iCloud usage on your other devices signed into the same Apple ID. Things like iPhones, iPads, various Macs etc. When you look at the usage on one device, it doesn't always report all the app data usage of

Re: Reducing the backup size on icloud.

2019-05-15 Thread KliphnShari Miller
I do use family sharing, but not with the storage plan > On May 15, 2019, at 9:54 AM, 'Tim Kilburn' via MacVisionaries > wrote: > > Hi, > > Do you use Family sharing at all? If so, others in your family will use up > space that is not noted there. If not, I will dig deeper. > > Later... >

Re: Reducing the backup size on icloud.

2019-05-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, Do you use Family sharing at all? If so, others in your family will use up space that is not noted there. If not, I will dig deeper. Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On May 15, 2019, at 07:59, KliphnShari Miller wrote: Wel

Re: Reducing the backup size on icloud.

2019-05-15 Thread KliphnShari Miller
Well, in iCloud settings, it tells me 41GB is being used, but my iCloud photo library only taking up 21GB, and documents taking up 5gb, and I have deleted all backups. So where is the rest, messages and mail don’t even equal a GB. > On May 15, 2019, at 8:47 AM, 'Tim Kilburn' via MacVisionaries

Re: Reducing the backup size on icloud.

2019-05-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, Where are you getting the two different measures from? Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On May 15, 2019, at 06:06, KliphnShari Miller wrote: My question is a little different. The stuff in my iCloud Drive, doesn’t equal the

Re: Reducing the backup size on icloud.

2019-05-15 Thread KliphnShari Miller
My question is a little different. The stuff in my iCloud Drive, doesn’t equal the amount of storage being used. So I have about 27GB that is being calculated, but it still says I am using 42gb, how can I fix this? > On May 12, 2019, at 9:43 AM, 'Tim Kilburn' via MacVisionaries > wrote: >

Re: Reducing the backup size on icloud.

2019-05-12 Thread 'Tim Kilburn' via MacVisionaries
Hi, A few things to try. Go into System Prefs on your Mac, and make sure that What's App is not checked. Also, on your Mac, from the Finder, press cmd-shift-i to open the iCloud directory. If there's a What's App folder there, throw its contents in the Trash. You could also check What's App

Re: Reducing the backup size on icloud.

2019-05-12 Thread Ramy Moustafa
Ok I deleted the old backups, and the only issue is whatsapp, am sure that the backup there is set to off, but it took a very big size, so how can i get read of it? Ramy moustafa saber licturer at: faculty of musical education music arranger and sound engineer Sent from my iPhone > On May 12, 2

Re: Reducing the backup size on icloud.

2019-05-12 Thread 'Tim Kilburn' via MacVisionaries
Hi, Your iPhone does not backup specifically by app. The iPhone doesn't even backup the Apple apps that are stock to the iPhone. During the backup process, the layout of the iPhone screens is saved, markers for each app are recorded, settings are saved, and some local data and media that is n

Re: Reducing the backup size on icloud.

2019-05-12 Thread Ramy Moustafa
Very urgent plz Ramy moustafa saber licturer at: faculty of musical education music arranger and sound engineer Sent from my iPhone > On May 10, 2019, at 4:23 PM, Ramy Moustafa wrote: > > Hi all: > I need to reduce my iphone backup, because my free storage is almost full. > I went to the manage

Reducing the backup size on icloud.

2019-05-10 Thread Ramy Moustafa
Hi all: I need to reduce my iphone backup, because my free storage is almost full. I went to the manage storage, backups, I choose the app thas t i don't want it to be backup, i tern it off, and it asked me to remove the data, i hit ok. the backup now for this app is off, but it still took the sam