Trouble downloading/deleting TV show from iTunes store

2014-08-26 Thread Christine Grassman
OK, folks. I purchased season 1 of a television show from iTunes today on my iPhone. I was only able to download single episodes. I attempted to download the season onto my computer by going to my account on my MacBook, but it claimed there were no undownloaded items. When I selected "T

Re: Trouble downloading/deleting TV show from iTunes store

2014-08-26 Thread Tim Kilburn
Hi, On your Mac, make sure that "Show iTunes in the Cloud Purchases" is checked from within the Store pane of your iTunes Preferences. When this is checked, you will have the option to download purchases that are stored in iCloud to your Mac. I find it best to have the TV show in List view.

Re: Trouble downloading/deleting TV show from iTunes store

2014-08-27 Thread Christine Grassman
Thanks, Tim. Cannot, absolutely cannot, get videos to delete. Nothing is happening when I swipe. Frustrating . . . but I've figured out everything else. Christine On Aug 26, 2014, at 10:59 PM, Tim Kilburn wrote: > Hi, > > On your Mac, make sure that "Show iTunes in the Cloud Purchases" is che

RE: Trouble downloading/deleting TV show from iTunes store

2014-08-27 Thread Amy Ruell
Hello Everyone, I will be away and unavailable to answer emails until September 8. If you need immediate assistance, contact David Bradburn at via email at dbradb...@baumusa.com or Lisa Manseur at lmans...@baumusa.com I apologize in advance for any inconvenience. Amy Ruell Sollutions Specialist Bau

Re: Trouble downloading/deleting TV show from iTunes store

2014-08-27 Thread Tim Kilburn
Hi, Two things for swiping. Make sure that it is in the list of TV Shows. This is the list where it should have a download button just after the episode name. If you're in the actual show, it can't be deleted from there. The other thing to check is to ensure that you're in "Actions" in your

Re: Trouble downloading/deleting TV show from iTunes store

2014-08-27 Thread 'Chris Blouch' via MacVisionaries
I have turned off sending any more list mail to Amy so we shouldn't get any more of these. CB On 8/27/14, 3:15 PM, Amy Ruell wrote: Hello Everyone, I will be away and unavailable to answer emails until September 8. If you need immediate assistance, contact David Bradburn at via email at db