Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Andrew C Aitchison via mailop
On Wed, 6 May 2020, Andy Smith via mailop wrote: Hello, On Tue, May 05, 2020 at 02:50:39PM -0700, Carl Byington via mailop wrote: It is bad enough that our local spamassassin rules add 5 points if the message is dkim signed by sendgrid.net. Same here and it's extra frustrating because there

[mailop] Contact for Symantec

2020-05-05 Thread Lyle Lamb via mailop
Hello there, Is anyone from Symantec on-list that could please connect with me off list? I am trying to get more information on the below bounce message but my requests have gone unanswered. 553-Message filtered. Refer to the Troubleshooting page at\r\n553-http://www.symanteccloud.com/troublesh

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Andy Smith via mailop
Hello, On Tue, May 05, 2020 at 02:50:39PM -0700, Carl Byington via mailop wrote: > It is bad enough that our local spamassassin rules add 5 points if the > message is dkim signed by sendgrid.net. Same here and it's extra frustrating because there is so much ham in there as well. Just some SendGri

Re: [mailop] [External] Re: SendGrid Abuse unresponsive

2020-05-05 Thread Kevin A. McGrail via mailop
On 5/5/2020 5:50 PM, Carl Byington via mailop wrote: > On Tue, 2020-05-05 at 07:48 -0700, Michael Peddemors via mailop wrote: > > This is a little too obvious, and while historically SendGrid ran a > > tight ship, and got a little lee way from spam auditors.. it's getting > > very bad, and going o

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Jay Hennigan via mailop
On 5/5/20 14:30, Blake Hudson via mailop wrote: Been getting a variety of Amex scams for several weeks via SendGrid. Wish they had a better reporting mechanism. The reporting mechanism is fine. There just isn't anyone who cares on the other end of it. -- Jay Hennigan - j...@west.net Network

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Carl Byington via mailop
-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 On Tue, 2020-05-05 at 07:48 -0700, Michael Peddemors via mailop wrote: > This is a little too obvious, and while historically SendGrid ran a > tight ship, and got a little lee way from spam auditors.. it's getting > very bad, and going on for too lon

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Michael Peddemors via mailop
And DHL, NETFLIX, and others.. and they are SO blatant and obvious.. Maybe the DHL/Netflix/Amex guys have a bigger stick that they can use, the amount of phishing attempts through SendGrid is staggering, and especially when exactly the same phishing email comes in day after day.. I am sure th

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Blake Hudson via mailop
Been getting a variety of Amex scams for several weeks via SendGrid. Wish they had a better reporting mechanism. Received: from wrqvfvsw.outbound-mail.sendgrid.net (wrqvfvsw.outbound-mail.sendgrid.net [149.72.248.105])     (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Florian Vierke via mailop
Hi guys, My colleague Daniel has published a blog post with great info to exactly that topic this week.. whoever is interested, please have a look: https://inboxplacement.com/2020/05/machine-clicks-in-email/ It’s not only tools following links, it’s mainly some well-known isps ;) Cheers, [s

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Alexander Zeh via mailop
Hi Andy, well.. there is software out there that does exactly that. Follow every single link. Sometimes multiple times even with a delay of hours. At least that’s what I am seeing. That stuff is pretty annoying. But you’re right, for abuse reports there should be a webform and some kind of capt

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Andy Smith via mailop
Hi Alexander, On Tue, May 05, 2020 at 05:25:38PM +0200, Alexander Zeh via mailop wrote: > > It would also be great if SendGrid would include an abuse reporting > > URL in the headers of each message, specific to that message, i.e. > > that passes along all info that SendGrid would need to identify

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Alexander Zeh via mailop
Hello, > It would also be great if SendGrid would include an abuse reporting > URL in the headers of each message, specific to that message, i.e. > that passes along all info that SendGrid would need to identify that > campaign/client. I’m not so sure about that, having in mind that the list-unsu

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Andy Smith via mailop
Hi Atro, On Tue, May 05, 2020 at 05:37:26PM +0300, Atro Tossavainen via mailop wrote: > On Tue, May 05, 2020 at 02:15:07PM +, Andy Smith via mailop wrote: > > At present the process is to just forward the mail to > > abuse@sendgrid. It's great that they accept reports that way and > > I'm not

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Atro Tossavainen via mailop
On Tue, May 05, 2020 at 07:48:12AM -0700, Michael Peddemors via mailop wrote: > Since on the topic of SendGrid.. http://mainsleaze.spambouncer.org/2019-11-to-2020-04-in-spamtraps-esps/ The trends for Salesforce and SendGrid are remarkably upwards... -- Atro Tossavainen, Chairman of the Board In

[mailop] Outlook Insufficient system resources

2020-05-05 Thread Emre Üst via mailop
Hello experts , Does anyone have connection issues to Outlook mx's after insufficient system resources error? Pending mail in the queue is not decreasing depending on smtp connection to Outlook . Error: "452 4.3.1 Insufficient system resources (TSTE) [ AM6EUR05HT033.eop-eur05.prod.protection.outl

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Michael Peddemors via mailop
Since on the topic of SendGrid.. Received: from dhl.com (unknown) by geopod-ismtpd-2-1 (SG) with ESMTP id yXjQUIVNTmWUp86G27YZTw for ; Tue, 05 May 2020 10:02:57.886 + (UTC) From: DHL Express Subject: Shipment Arrival Notice. Date: Tue, 05 May 2020 10:02:57 +00

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Atro Tossavainen via mailop
On Tue, May 05, 2020 at 02:15:07PM +, Andy Smith via mailop wrote: > Hello, > > On Tue, May 05, 2020 at 06:00:44AM +0300, Atro Tossavainen via mailop wrote: > > Any chance SendGrid might amend its ticket system so that there would > > be autoreplies when tickets are created that showed issue n

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Andy Smith via mailop
Hello, On Tue, May 05, 2020 at 06:00:44AM +0300, Atro Tossavainen via mailop wrote: > Any chance SendGrid might amend its ticket system so that there would > be autoreplies when tickets are created that showed issue numbers > connected with the original request It would also be great if SendGrid

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Jaroslaw Rafa via mailop
Dnia 5.05.2020 o godz. 08:32:43 Michael Orlitzky via mailop pisze: > > That message was never retried, even though this page says you'll retry > for 72 hours: > > https://sendgrid.com/docs/glossary/deferrals/ > > That sample is fresh in my mind, but it's not a unique problem. We do > pre-queu

Re: [mailop] SendGrid Abuse unresponsive

2020-05-05 Thread Michael Orlitzky via mailop
On 5/4/20 10:49 PM, Will Boyd via mailop wrote: > Hi Kyle, > > I've located those tickets. It looks like a colleague did reply on > Wednesday to 4218173 and the reply went to Angelo. I'm not on our abuse > team but will ping them with both ticket numbers to follow up. > If you'll allow me to hij