Re: [mailop] Microsoft Block list (S3150)

2020-06-24 Thread Scott Mutter via mailop
That's true - I'm not a customer. But who is a customer? What is defined as a customer? Is a hotmail.com/live.com/outlook.com email user a "customer"? And if so... how do they contact a real live human being at Microsoft to voice their concerns about Microsoft's unilateral IP blocking of other

Re: [mailop] Microsoft Block list (S3150)

2020-06-24 Thread Michael Rathbun via mailop
On 24 Jun 2020 21:50:13 -0400, John Levine via mailop wrote: >To point out the obvious, you're not their customer. Why should they >care unless an actual customer complains? And the actual customers are the advertisers, not the persons using "free" email services, and certainly not any entity se

Re: [mailop] Microsoft Block list (S3150)

2020-06-24 Thread John Levine via mailop
In article you write: > >You would think a company like Microsoft would have a better solution to >all of this. To point out the obvious, you're not their customer. Why should they care unless an actual customer complains? R's, John ___ mailop mailin

Re: [mailop] Microsoft Block list (S3150)

2020-06-24 Thread Scott Mutter via mailop
You would think a company like Microsoft would have a better solution to all of this. Once you get blocked by Microsoft it's a 6 week race (because they'll only reply about once a week) to plow through all of the crud replies they send you, to actually getting something accomplished. Except, afte

Re: [mailop] Microsoft Block list (S3150)

2020-06-24 Thread Al Iverson via mailop
Yep, fill out this form: http://go.microsoft.com/fwlink/?LinkID=614866 Wait a few days for a reply. First reply might just be a "we're routing your ticket" response. Second reply might be useful, or it might be completely bonkers. You might have to calmly state your case repeatedly. They might say

[mailop] Microsoft Block list (S3150)

2020-06-24 Thread Adam Moffett via mailop
Does anyone have any insight into how we get onto (or off) a Microsoft block list? I started seeing these bounces around midnight on Tuesday: "550 5.7.1 Unfortunately, messages from [204.80.232.21] weren't sent. Please contact your Internet service provider since part of their network is on o

Re: [mailop] Report as spam and mail forwarders: best practices?

2020-06-24 Thread Leo Gaspard via mailop
Atro Tossavainen via mailop writes: >> We handle an email forwarder. Recently, we have been having more and >> more issues with people reporting forwarded emails as spam, that end up >> (probably) deteriorating the reputation of our email servers. > > You could ask the good folks at iki.fi for tip

Re: [mailop] Report as spam and mail forwarders: best practices?

2020-06-24 Thread Leo Gaspard via mailop
We have, and also sometimes click on “unsubscribe” on emails people mark as spam that get forwarded to us. This being said, maybe we missed a feedback loop? I have just checked and found [1]; we'll subscribe to the ones we missed that are listed there. [1] https://help.returnpath.com/hc/en-us/art

Re: [mailop] Anyone from Cox around?

2020-06-24 Thread Jill Newman via mailop
Also looking for someone at Cox - we continue to get a small percentage of bounces with this message indicating that there is a violation of SMTP protocol - https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXSMTP If that was the case, why wouldn't all of

Re: [mailop] Fake documents from Microsoft and fake voice mail from Exacttarget

2020-06-24 Thread Mickey Chandler via mailop
There's not much that I can say about this issue other than this: 1) Your second Pardot sample link gives an access denied error. 2) As in all such instances, appropriate measures have been and will be taken with regard to relevant Pardot & Salesforce policies. As much as I would love to pull an A

Re: [mailop] Proofpoint

2020-06-24 Thread Faisal Misle via mailop
Have you tried ipcheck.proofpoint.com? Best, Faisal PGP Key: [C8FD029B](https://pgp.faisal.ec/) On Wed, Jun 24, 2020 at 9:36 AM, Kris von Mach via mailop wrote: > Hi, > > Could someone please contact me from Proofpoint off-list. > > It's about a block on one of our IPs. > > I've tried postmas

Re: [mailop] Proofpoint

2020-06-24 Thread Jaren Angerbauer via mailop
Replied off list. --Jaren On Wed, Jun 24, 2020 at 8:49 AM Kris von Mach via mailop wrote: > Hi, > > Could someone please contact me from Proofpoint off-list. > > It's about a block on one of our IPs. > > I've tried postmaster@ but had no responses. > > -- > Kris von Mach > Swishmail > m...@s

Re: [mailop] Proofpoint

2020-06-24 Thread Al Iverson via mailop
Did you try https://ipcheck.proofpoint.com/ ? Cheers, Al Iverson On Wed, Jun 24, 2020 at 9:38 AM Kris von Mach via mailop wrote: > > Hi, > > Could someone please contact me from Proofpoint off-list. > > It's about a block on one of our IPs. > > I've tried postmaster@ but had no responses. > > --

[mailop] Proofpoint

2020-06-24 Thread Kris von Mach via mailop
Hi, Could someone please contact me from Proofpoint off-list. It's about a block on one of our IPs. I've tried postmaster@ but had no responses. -- Kris von Mach Swishmail m...@swishmail.com ___ mailop mailing list mailop@mailop.org https://chilli.n