Re: [mailop] Anyone have any contacts at Intuit?

2022-06-24 Thread Matthew Grove via mailop
Hi Michael, We (Mailchimp) are part of Intuit, and we've been working on understanding Intuit's sending practices. I'll reach out to you off-list. Cool, Matthew delivery.mailchimp.com On Thu, Jun 23, 2022 at 4:55 PM Anne Mitchell via mailop wrote: > > > > A small (abuse) matter appears to

Re: [mailop] Force double opt in for marketing list companies per email address

2020-06-05 Thread Matthew Grove via mailop
Tim, I believe *X-MC-User* and *List-ID* should help you identify those issues. Matt, if you think we're not handling a hard bounce properly, I'd like to get that worked out. Do please reach out off-list so we can troubleshoot the issue. Cool, Matthew delivery.mailchimp.com On Fri, Jun 5,

Re: [mailop] Handling of Hard Bounces - Topic Change

2020-06-04 Thread Matthew Grove via mailop
ints. Cool, Matthew delivery.mailchimp.com On Thu, Jun 4, 2020 at 3:39 PM Michael Peddemors via mailop < mailop@mailop.org> wrote: > On 2020-06-04 12:08 p.m., Matthew Grove via mailop wrote: > > Hi, > > > > Just to clarify, Mailchimp does remove addresses from spec

Re: [mailop] Force double opt in for marketing list companies per email address

2020-06-04 Thread Matthew Grove via mailop
Hi, Just to clarify, Mailchimp does remove addresses from specific lists when we receive a hard bounce. Atro is correct; we do not suppress hard bounced addresses globally across all of our users for a number of reasons. Each user's list is self contained in that respect. In the past, allowing

Re: [mailop] MailChimp and TLS

2018-12-10 Thread Matthew Grove via mailop
Hi Ken, We have a mix of older and newer server configurations. The older ones can't handle TLS and maintain their current output, but we wanted to go ahead with TLS where possible. We will be working to update all servers and make TLS more consistent, but it'll take a little time. Cool,

Re: [mailop] What do other ISP / ESP do about the MailChimp spam problem?

2018-11-07 Thread Matthew Grove via mailop
Hi, this has been a great discussion from all sides. I’m probably too biased to weigh in on the original question, but we do listen to all the input and feedback here. Without getting too into the weeds, a few details and information gaps have surfaced that I hope to be able to clarify. You can