[mailop] BT Internet contact

Good morning, I've had a problem with bad connection bounces for one of my customers since September 16th and I'm having a hard time getting answers and help from BT. I have already contacted the postmaster but without any real exchange. This client is on shared environment and sends transaction

[mailop] BT UK: Community Mailer: Invalid Sender Address

Hi Trying via this list as I had no success, with BT Customer Service or via BT Switzerland. Hopefully a BT mail admin is reading this, or somebody is able to forward to the right person. For certain technical telephony issues regarding international interconnection, BT Customer Service requires

Re: [mailop] BT Internet postmaster contact

On 3 Jan 2020, at 20:46, Philip Paeps via mailop wrote: I've found BT's postmaster team to be very responsive in the past. I invariably get replies from actual humans. I suppose YMMV. I've interacted twice with them in the last 24 months on behalf of clients. The interaction has been... la

Re: [mailop] BT Internet postmaster contact

On 2020-01-03 20:24:42 (+0800), Mawutor Amesawu via mailop wrote: I've opened several cases with them concerning a false positive spam issue for a high profile client. A third of their messages are being marked as spam with the following error: "Your message looks like SPAM or has been reporte

[mailop] BT Internet postmaster contact

Hi there! I've opened several cases with them concerning a false positive spam issue for a high profile client. A third of their messages are being marked as spam with the following error: "Your message looks like SPAM or has been reported as SPAM" The messages are transactional in nature from a

Re: [mailop] BT Internet Blocks

Hi If what you're asking is if we're publishing DMARC records for all our customers domain, then the answer is both yes we do, and no we don't. We publish DMARC if the customers have added DMARC themselves (we're a shared hosting provider. Customers can add the DNS records they wish to have). We d

Re: [mailop] BT Internet Blocks

Hello, Do you publish DMARC records? It might help to set those up if you haven't already. Best Regards On 09/11/17 10:28, Sidsel Jensen wrote: Hi Andrew We also face problems escalating issues through postmas...@btinternet.com  :-/ If you do manage to ge

Re: [mailop] BT Internet Blocks

Hi Andrew We also face problems escalating issues through postmas...@btinternet.com :-/ If you do manage to get hold of them - please share how ;-) We currently have a pile of mails to btinternet being with stuck in queue due to the same Defer msg that you get

Re: [mailop] BT blacklist

On 2017-10-03 11:54:40 (+0200), Darryl Hall wrote: Does anyone know how to check if an IP is blacklisted by BT I've had reports of emails going to BT recipients are being rejected. All other RBLs are showing as good reputation While I wait for customers to get back to me, I would like to try from

Re: [mailop] BT blacklist

On 10/03/2017 11:54 AM, Darryl Hall wrote: > > I’ve had reports of emails going to BT recipients are being rejected. > Hi, My experience with BT is that you will need to have SPF records set up for the sender domain if you want to deliver somewhat reliably to BT. For domains without SPF you can g

[mailop] BT

Hi Folks, Anyone from BT that could contact me off-list? Our reputation is good (senderscore / senderbase), and we're a low-volume sender in real terms, but they appear to be rejecting the whole IP range our outgoing mail servers live in. I've tried contacting postmaster without success. Than

[mailop] BT internet contact

Are there any BTinternet contacts out there? Or anyone that has any success in reaching a postmaster? Thanks, Dickie LaFlamme / Deliverability Specialist ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mail