Re: [mailop] Email deliverability issues to Outlook

2024-01-10 Thread Bradley Silverman via mailop
That's great to hear Grant! We had no contact from Microsoft for a few days and all of a sudden the issue disappeared, but nobody took credit. I tried to follow up through the tickets that we had, but we were not able to find anyone who would say they did anything, and basically said the issue

Re: [mailop] Email deliverability issues to Outlook

2024-01-10 Thread Grant Gordon via mailop
Hi All, We finally got this resolved on our side. From the tech that eventually managed to get it sorted: As for the correct process, annoyingly this is only possible internally, there's no customer facing portal where you are able to request domain delisting in this way. If this does come

Re: [mailop] Email deliverability issues to Outlook

2023-12-06 Thread Michael Peddemors via mailop
On 2023-12-06 10:34, Anne Mitchell via mailop wrote: On Dec 5, 2023, at 11:49 PM, Grant Gordon via mailop wrote: A friend brought to my attention the following blog post which seems to have started around the same time we started experiencing issues and seems to be the same issue, though

Re: [mailop] Email deliverability issues to Outlook

2023-12-06 Thread Anne Mitchell via mailop
> On Dec 5, 2023, at 11:49 PM, Grant Gordon via mailop > wrote: > > A friend brought to my attention the following blog post which seems to have > started around the same time we started experiencing issues and seems to be > the same issue, though it's light on details. > >

Re: [mailop] Email deliverability issues to Outlook

2023-12-05 Thread Grant Gordon via mailop
A friend brought to my attention the following blog post which seems to have started around the same time we started experiencing issues and seems to be the same issue, though it's light on details. https://tuta.com/blog/outlook-falsely-marks-tutanota-emails-as-junk On 2023/12/05 00:51,

Re: [mailop] Email deliverability issues to Outlook

2023-12-04 Thread Bradley Silverman via mailop
Hi gents, Apologies for the lack of reply, I was waiting for my new account to get send privledges. As an example header, I have provided one below from a test account. The thing to note is that the Original server (ending in hostyourservices.net) sends outbound through a mail cluster that we

Re: [mailop] Email deliverability issues to Outlook

2023-12-03 Thread Grant Gordon via mailop
Hi Robert, It's enough that the domain name appears in the server name of one of the Recieved headers. On 2023/12/02 20:04, Robert L Mathews via mailop wrote: On Nov 30, 2023, at 7:47 PM, Angelo Giuffrida via mailop wrote: the only reference to the server is in the email header This is

Re: [mailop] Email deliverability issues to Outlook

2023-12-02 Thread Robert L Mathews via mailop
On Nov 30, 2023, at 7:47 PM, Angelo Giuffrida via mailop wrote: > > the only reference to the server is in the email header This is unclear, to me at least. Which header? Is it being used as the envelope sender MAIL FROM domain name? If you used real domain names and gave copy-and-paste

Re: [mailop] Email deliverability issues to Outlook

2023-12-01 Thread Gellner, Oliver via mailop
On 1.12.2023 at 06:49 Grant Gordon via mailop wrote: > with exactly the same problem at the moment, we thought we were the only ones. > Started noticing it last week Monday as user complaints began rolling > in.We're a rather small hosting company and it took us quite a while to > narrow down

Re: [mailop] Email deliverability issues to Outlook

2023-11-30 Thread Grant Gordon via mailop
Hi, We're sitting with exactly the same problem at the moment, we thought we were the only ones. Started noticing it last week Monday as user complaints began rolling in.We're a rather small hosting company and it took us quite a while to narrow down the problem as we only sent mail out

[mailop] Email deliverability issues to Outlook

2023-11-30 Thread Angelo Giuffrida via mailop
Hi all, Apologies for the duplicate post (a colleague of mine attempted to send it but I think it's been held for moderation as he's a new user). Wondering if anybody on the list is from Microsoft or can assist in raising somebody at Microsoft to help with a strange delivery issue we are facing