That Sucks Mike,
Remember when I was accused earlier this year of never sending a $1000
payment to Stefan Ralew?
I sent a money order and apparently it never got to Stefan.
I have no reason to believe that Stefan received the money order. But he and
Martin Altmann accused me several months later
I run into this a fair amount as well and it is a tough decision, the cost
of a customer versus the cost of the lost parcel.
I believe it is not on you to refund the loss but it may be worth doing in
the long run.
My largest loss was $750.00 and I refunded it and still lost the customer.
So, I go
Let's get something strait now. Almost every customer in Europe wants their
packages to declare "NO VALUE" "GIFT" "For scientific study only" etc, to
avoid customs. Except there is a problem with that. When you declare no
value, then there is no possible insurance value either.
thats not true
Stan Wrote:
so as a hypothetical example, if you sell your customer a several gram
howardite slice @ 20$ - a killer deal because you want them to come
back again and again - you can put 20$ ont he customs form for
shipment to germany - but you can insure it for 200$ - the price some
dude in ger
pment costs one can't compete with
sellers from US and the clients would accuse you of a rip-off.
- Original Message -
From: "stan ." <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>;
Sent: Monday, February 14, 2005 7:04 AM
Subject: RE: [meteorite-list] Lost packag
Michael,
I had the same thing happen several times a few years ago and here's what I
do now to avoid a problem.
The customer has a choice of some options. One is that the contents of the
package are declared at full value and the customs label is marked
accordingly. If the package gets lost o
Bob,
It's too bad that you didn't save the stub (receipt) form the money order.
I've had two different people (both list members) claim that they never
received money orders from me. With the help of the numbers on the money
order receipt, I was able to submit a claim and get a refund for one o
you are correct, micheal. by buying, the customer agrees to hold you completely harmless for any and all losses or damage (direct or consequential)- see my ebay terms. the cusomer is soley responsible for any and all insurance. it is called the price of doing business. nothing is risk free (incudin
I guess what it all boils down to is you have to decide if you're a
business man whose goal is to make a profit (and develop happy customers in
the process), or if you're goal is to turn over merchandise whether or not
you make a profit. If you decide to be a businessman, you should take the
p
Hi Mike & List,
Our company's only charge back experiences involved Germany and Mexico.
In Mexico, a lady's older son was using her card. He ordered once,
waited a few weeks and ordered again and repeated again which happens a
lot for us w/ not bad repercussions. Before the third package got o
Dear List, John, Rob;
I sell on ebay as you all know. I require insurance and delivery
confirmation on all of my auctions. In the past, I have had three
jokers try to get something for nothing and that is why the required
delivery confirmation, and the postal system has lost and destroyed a
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