Re: [MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-08-10 Thread Nunya Bidness Gogl
Hi Dwight, Maybe you are right. As I admitted to, "I have some tendencies" toward being cranky and certain older portions of internet culture, including a strong sense of self sufficiency and trying to figure things out on your own, first. At any rate, are they paying you anything yet? If not,

Re: [MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-08-10 Thread Dwight Arthur
Hi, Bidness. I agree with a lot of what you say and I can tolerate most of what's left but I have to disagree with your thoughts about funding customer service. It's not a zero sum game. For a product with a steep learning curve (that would be MLO) suboptimal customer service drives away pros

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-08-10 Thread Nunya Bidness Gogl
The following is just my $0.02, and is not intended to insult anyone in particular. Allow me to begin by insulting myself so that we can all be on equal footing. I am not quite the full blown neckbearded stereotypical basement dwelling Linux user, but let's just say that I have "some tendencies

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-05-13 Thread Tolqua
Thanks for your confirmation, Dwight. I can't agree with your calling a confirmation from MLO a 'pleasantry', though. For sure it would be courteous and a nice thing to see, but there's also a straight practical purpose to such a post - It saves us wasting our time guessing what's going on whe

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-05-12 Thread Dwight Arthur
I can confirm that around 10 May I received a bunch of emails representing posts to this forum. All of them seemed to be from relatively new users, and about half of them were from Tolqua. The various postings were for the most part several days old. I am unable to recall whether or not I saw me

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-05-12 Thread Tolqua
Hi Stéph. I have no problem with the quality of response from the group as I have frequently acknowledged (visible only now the back posts have appeared), but if you look you'll see there was nothing between the 5th and 10th of this month, then a whole bunch of stuff got posted on the 10th. Se

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-05-12 Thread Tolqua
Thanks J for a very useful response. I've barely scratched the surface with MLO, but can already see the power and flexibility of the Windows version. As an environment for doing the main work of planning and organising it's the best I've seen, bar none, but it's having a good client on my And

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-05-12 Thread J Smith
Yes, when I first moved to MLO I experienced very similar problems. I ruffled a LOT of feathers when I first arrived. I think my posts got banned for a while too. (Too many posts too quickly??). I expected a vibrant active forum with the ability to get some quick-fire help from a buzzy trivin

[MLO] Re: ...so what happened to the group? ...and where's the support gone?

2016-05-12 Thread Stéph
Hello Tolqua, Not seeing your correspondence trail, it's hard for me to comment. However, I'll note that I've never had any problems with getting replies to support issues from MLO. Note that this forum is on Google. I don't think any of the rest of us have been having problems with posts gett