Hi David,
David Scott wrote:
I am looking at data from a telephone call centre.
I have a table giving data on calls made including time and date with
the name CallDateTime. Each call has a number, CallId and each customer
has a number CustomerNo. Each row represents a different call.
I wou
I am looking at data from a telephone call centre.
I have a table giving data on calls made including time and date with the
name CallDateTime. Each call has a number, CallId and each customer has a
number CustomerNo. Each row represents a different call.
I would like to create a column whic