On February 9, 2007 at 08:32 [EMAIL PROTECTED] (Fox,Thomas) wrote:
All good stuff (you can find the note) but I'd like to point out:
> 3. Pay all of your bill except for the disputed portion. Include with every
> payment a "SLA CREDIT REQUEST" form that you complete, detailing
> the reasons
Steve Rubin wrote:
[EMAIL PROTECTED] wrote:
Does that mean you can take them to small claims court if they don't pay
you the agreed SLA credits?
--Michael Dillon
Most contracts have an arbitration clause and in my experience small
claims courts judges get confused by anything high-tech an
On February 9, 2007 at 09:41 [EMAIL PROTECTED] ([EMAIL PROTECTED]) wrote:
>
>
> > An SLA is a contract.
> >
> > A contract is... a contract.
>
> Does that mean you can take them to small claims court if they don't pay
> you the agreed SLA credits?
Oh I'm certain you could if you wan
[EMAIL PROTECTED] wrote:
> Does that mean you can take them to small claims court if they don't pay
> you the agreed SLA credits?
>
> --Michael Dillon
>
Most contracts have an arbitration clause and in my experience small
claims courts judges get confused by anything high-tech and will use the
On Fri, Feb 09, 2007 at 08:32:10AM -0500, Fox,Thomas wrote:
...
> 3. Pay all of your bill except for the disputed portion. ...
...
Along with all that good advice, this particular one may bite you back.
Consult legal experts in the field.
--
Joe Yao
---
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The other nice thing about small claims is that the judgment
is just as "real" and enforceable as those from the big boy
courts. About 10 or so years ago, we got into a dispute with
a carrier where we co-lo'd some equipment.
Went to small claims court, got a judgment of a few thousand
dollars,
> Absolutely, so long as the amount in controversy
> doesn't exceed the small claims limit in your jurisdiction.
> If it does, off to regular court.
And the nice thing about small claims court, if you meet the maximum
limit of course, is that large companies often are lazy about dealing
with the
Absolutely, so long as the amount in controversy
doesn't exceed the small claims limit in your jurisdiction.
If it does, off to regular court.
> > An SLA is a contract.
> >
> > A contract is... a contract.
>
> Does that mean you can take them to small claims court if
> they don't pay
> you the
I have a couple of suggestions:
1. Document, document, document. We use our internal ticketing
system to document carrier issues, and actually have a "customer"
created for each of our circuits, so that the history is readily available
on a circuit-by-circuit basis.
2. Call trouble tickets in f
This report has been generated at Fri Feb 9 21:47:33 2007 AEST.
The report analyses the BGP Routing Table of an AS4637 (Reach) router
and generates a report on aggregation potential within the table.
Check http://www.cidr-report.org/as4637 for a current version of this report.
Recent Table Hist
BGP Update Report
Interval: 26-Jan-07 -to- 08-Feb-07 (14 days)
Observation Point: BGP Peering with AS4637
TOP 20 Unstable Origin AS
Rank ASNUpds % Upds/PfxAS-Name
1 - AS701 35249 1.4% 36.3 -- UUNET - MCI Communications
Services, Inc. d/b/a Verizon Busi
> An SLA is a contract.
>
> A contract is... a contract.
Does that mean you can take them to small claims court if they don't pay
you the agreed SLA credits?
--Michael Dillon
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