At 3:26 PM -1000 10/9/03, Michael Painter wrote:
http://www.wired.com/news/digiwood/0,1412,60613,00.html
"When students first register on the network, they are required to
read about peer-to-peer networks and certify that they will not
share copyright files. Icarus then scans their computer, dete
r 02, 2003 10:12 PM
Subject: Is there anything that actually gets users to fix their computers?
>
> Short of turning off their network access, why won't users fix
> their computers when the computer is infected or needs a patch?
>
>
> The University of Massachusetts posted b
At 8:15 PM -0400 10/6/03, Jeffrey S. Young wrote:
It's a difficult thing for all of us when j.random users start to discover
things like personal firewall. I had one threaten me personally with
'investigation' by the FBI because "my system was attempting to break
into his PC" He sent it to my acc
Sean Donelan wrote:
The difference being campus machines are null routed rather than
disconnected, and they are not reconnected until checked and clean.
And once again, the question: how do you know the machines have been
checked and cleaned before they are reconnected? Do you take the
custo
> The difference being campus machines are null routed rather than
> disconnected, and they are not reconnected until checked and clean.
And once again, the question: how do you know the machines have been
checked and cleaned before they are reconnected? Do you take the
customers word, or do you
Robert Boyle [10/6/2003 9:42 AM] :
What gets me is the moron admins who track down every "attack" they see.
"Attacks" such as ICMP echo requests, Port 80 connections, etc. If they
get huge logs that's one thing, but for four pings from a windows box or
a mistyped IP address in a URL and they ar
On Mon, 06 Oct 2003 00:12:07 EDT, Robert Boyle <[EMAIL PROTECTED]> said:
> What gets me is the moron admins who track down every "attack" they see.
> "Attacks" such as ICMP echo requests, Port 80 connections, etc. If they get
> huge logs that's one thing, but for four pings from a windows box o
At 12:57 AM 10/5/2003, you wrote:
At 2:11 AM + 10/5/03, Suresh Ramasubramanian wrote:
For more fun, consider that you are [EMAIL PROTECTED], and get those
It's the anti-virus ones that drive me nuts. "Someone in your domain sent
us a virus which always forges the from line, but we're going t
Suresh Ramasubramanian wrote:
Matthew Sullivan [06/10/03 11:38 +1000]:
Third time their account is deleted.
I am yet to have one that has reached the third time - 85k users here.
Let me guess - that'd mostly be dialup users, right? Or maybe simply email
users? Not (say) T1 and larger us
On Mon, 06 Oct 2003 02:43:48 -, Suresh Ramasubramanian said:
>
> Matthew Sullivan [06/10/03 11:38 +1000]:
> > Third time their account is deleted.
> >
> > I am yet to have one that has reached the third time - 85k users here.
>
> Let me guess - that'd mostly be dialup users, right? Or maybe
Matthew Sullivan [06/10/03 11:38 +1000]:
> Third time their account is deleted.
>
> I am yet to have one that has reached the third time - 85k users here.
Let me guess - that'd mostly be dialup users, right? Or maybe simply email
users? Not (say) T1 and larger users?
--
srs (postmaster|sure
Suresh Ramasubramanian wrote:
Sean Donelan [05/10/03 17:44 -0400]:
What happens a few hours later when you start getting complaints again
about the same customer? Do you turn the connection off again. And
Sure, turn it off again. And again.
Sooner or later, it will dawn on the customer
Sean Donelan [05/10/03 17:44 -0400]:
> What happens a few hours later when you start getting complaints again
> about the same customer? Do you turn the connection off again. And
Sure, turn it off again. And again.
Sooner or later, it will dawn on the customer that no, his system is not
fixed
On Sun, 5 Oct 2003, Suresh Ramasubramanian wrote:
> > So from an ISPs point of view, is there a way for the ISP to quickly
> > tell the customer if the particular computer is fixed without unduly
>
> Isolate his IP and have all outbound http redirected to a page that
> says "please call [escalated
Sean Donelan [05/10/03 16:49 -0400]:
> There are some differences between private networks and public networks.
> In a company, the company is the "owner" of the PCs and employees (in the
Very true - and that was the context I mentioned this in.
> So from an ISPs point of view, is there a way fo
On Sun, 5 Oct 2003, Suresh Ramasubramanian wrote:
> Kee Hinckley [05/10/03 00:57 -0400]:
> > Bringing this back to the more relevant topic. Is there something
> > that ISPs could do to notify users and get in their face more without
> > shutting off their connection? Perhaps a custom piece of
>
Kee Hinckley [05/10/03 00:57 -0400]:
> Bringing this back to the more relevant topic. Is there something
> that ISPs could do to notify users and get in their face more without
> shutting off their connection? Perhaps a custom piece of
I have seen corporate and university networks that make
At 2:11 AM + 10/5/03, Suresh Ramasubramanian wrote:
For more fun, consider that you are [EMAIL PROTECTED], and get those
It's the anti-virus ones that drive me nuts. "Someone in your domain
sent us a virus which always forges the from line, but we're going to
tell you anyway because we'd lik
We created a set of RAS filters that we can call up in the user's RADIUS
record - Block ICMP request, Block SMTP outgoing, etc. When the user has a
virus we just set the filter. They can still get on without doing any
damage, yet still download fixes, etc. They might call if they need to use
Kee Hinckley [04/10/03 13:01 -0400]:
> I've played the user-notification game myself in fighting hoaxes (do
> a search on [EMAIL PROTECTED] sometime--and consider what
> happens when tens of thousands of people add it to their address book
> and then forward the latest joke/hoax/virus to everyo
At 8:02 PM -0400 10/3/03, Terry Baranski wrote:
Obviously, this is by no means specific to computer patching. People
are either "busy", lazy, apathetic, etc. Most don't pay attention until
I've played the user-notification game myself in fighting hoaxes (do
a search on [EMAIL PROTECTED] sometime
Terry Baranski wrote:
> Obviously, this is by no means specific to computer patching. People
> are either "busy", lazy, apathetic, etc. Most don't pay attention until
> they're forced to; i.e., when their system stops working because a virus
> broke it or because their network access is shut of
Daniel Karrenberg wrote:
> There is that too; but I have frequently observed people not doing it
> even when provided detailed step-by-step instructions. On the
> other hand
> they would proceed relatively quickly once "it stopped working",
> e.g. the Internet plug was pulled. Some of them wou
John Renwick wrote:
You've put your finger on it. ISPs have to help users understand that their
machines are broken in a way that makes them unable to gain access to the
Internet -- then most will take them to the shop PDQ, and hopefully get them
back with some protection installed.
While suspendi
Speaking on Deep Background, the Press Secretary whispered:
>
>
> >
> > Short of turning off their network access, why won't users fix
> > their computers when the computer is infected or needs a patch?
>
> Hey, it's working! If it ain't broken
>
And when you DO patch it, then it REAL
Sean,
> Ok, not everyone is a computer expert. If their TV, VCR or car started
> belching smoke and flames, and they didn't know how to fix it, what would
> they do? Take it to a repair shop? If you get a flat tire, pull off to
> the side of the road and either repair the tire or call the auto
On 03.10 10:59, Erik-Jan Bos wrote:
>
> Perhaps an "auto club" for PC-users: You call and within the next 24 or
> 48 hours, depending on your subscription, an expert would dial in or
> come by to get you on the virtual road again.
If this was a viable business proposition, it would exist. My
Sean Donelan wrote:
On Fri, 3 Oct 2003, Erik-Jan Bos wrote:
I doubt this. Recently, I worked with a couple of people that each had
their PCs infected. Their own virtual neighborhood complained to them,
and they surely were embaressed about the situation, but... They just
did not know how to fix i
On Fri, 3 Oct 2003, Erik-Jan Bos wrote:
> I doubt this. Recently, I worked with a couple of people that each had
> their PCs infected. Their own virtual neighborhood complained to them,
> and they surely were embaressed about the situation, but... They just
> did not know how to fix it, i.e. where
On 03.10 10:36, Erik-Jan Bos wrote:
> >Hey, it's working! If it ain't broken
>
> I doubt this. Recently, I worked with a couple of people that each had
> their PCs infected. Their own virtual neighborhood complained to them,
> and they surely were embaressed about the situation, but... T
Daniel,
Short of turning off their network access, why won't users fix
their computers when the computer is infected or needs a patch?
Hey, it's working! If it ain't broken
I doubt this. Recently, I worked with a couple of people that each had
their PCs infected. Their own virtual neighbor
On 03.10 04:12, Sean Donelan wrote:
>
> Short of turning off their network access, why won't users fix
> their computers when the computer is infected or needs a patch?
Hey, it's working! If it ain't broken
Related question for network engineers: When did you have your last
medical check
Short of turning off their network access, why won't users fix
their computers when the computer is infected or needs a patch?
The University of Massachusetts posted bulletins, sent an email to
all incoming students, included an alert when they connected.
Nevertheless, almost three months after
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