XO Support Contact?

Hello everyone, I'm having an issue with a customer that XO Communications and I have in common who is seeing outrageous latency. I've tried to submit a request via the XO website, but it appears their automated form is broken. If an XO support rep can contact me off-list I'd ap

Looking for a contact @ XO

Howdy, I apologize for using the list as a 'paging mechanism' but I have exhausted all possible avenues towards reaching a solution to a simple issue with XO including their help desk, their abuse desk, any old contacts I may have had, their local sales office, their old NN

XO outage in minneapolis?

Anyone having XO problems in Minneapolis? We have an OC-3 down, all services. - Erik

Re: Friendly XO Mail-operational contact ?

On 7 Nov 2007, at 14:01, Tim Jackson wrote: Contact your account manager, they can get it fixed in about an hour w/ an internal IT ticket. They were doing the same thing to us. I don't open a business relationship with everyone that my users want to email. :-)

Re: Friendly XO Mail-operational contact ?

Contact your account manager, they can get it fixed in about an hour w/ an internal IT ticket. They were doing the same thing to us. -- Tim On Nov 7, 2007 6:55 AM, Andy Davidson <[EMAIL PROTECTED]> wrote: > > > On 7 Nov 2007, at 12:50, Suresh Ramasubramanian wrote: > > >

Re: Friendly XO Mail-operational contact ?

On 7 Nov 2007, at 12:50, Suresh Ramasubramanian wrote: You sure XO hasn't been playing with banner delays, and your MTA is timing out before establishing an smtp connection? Yep [EMAIL PROTECTED]:~$ time telnet dalsmlprd08.dal.dc.xo.com 25 Trying 207.88.96.46... telnet: Unable to co

Re: Friendly XO Mail-operational contact ?

[EMAIL PROTECTED] 04:39:42 <~> $ telnet dalsmlprd08.dal.dc.xo.com. smtp Trying 207.88.96.46... Connected to dalsmlprd08.dal.dc.xo.com. Escape character is '^]'. [long, long delay] 220 triton.xo.com ESMTP XO Communications mail gateway. Unauthorized access prohibited. All activitie

Friendly XO Mail-operational contact ?

hi, Can anyone put me in touch to a friendly XO mail admin ? For 36 hours (at least) my mail systems have been refused connections to any of the XO MXes listed in 'dig mx xo.com'. I've asked some other UK based operators, and roughly three-quarters get connection

RE: XO outages?

From: Tom Beecher [mailto:[EMAIL PROTECTED] > > As much as I hate to ever defend that abomination that is XO, > I can get to my colocated stuff in Nashville with no problem. > Could be Tampa specific, I am hitting XO in DC, running down > to Atlanta, and back up to TN wi

RE: XO outages?

> > Anyone know what's going on with XO? Seem to be having some > big outage in the south east for phone and data; traces to > equipment in Tampa stop at Virginia. Their customer support > lines are as useless as usual with their 'unusually long > hold t

XO outages?

Anyone know what's going on with XO? Seem to be having some big outage in the south east for phone and data; traces to equipment in Tampa stop at Virginia. Their customer support lines are as useless as usual with their 'unusually long hold times' which seem to be quite pr

RE: XO Peering

>Does anyone else miss the good old days when nanog readers/attendees knew why pinging >the routers you saw in a traceroute directly was not an accurate measurement of anything? I miss the succinct, polite answers even more -donn

Re: XO Peering

wn to it checking two XO POPs and one of them was totally unavailable. David

Re: XO Peering

> > Does anyone know what is going on with XO and their peering? My XO > > circuit is taking weird paths to other carriers, and > > internethealthreport.com shows elevated latency on all of their links. > > Latency looks fine - Network availability is pretty pathetic.

Re: XO Peering

Berkman, Scott wrote: > Does anyone know what is going on with XO and their peering? My XO > circuit is taking weird paths to other carriers, and > internethealthreport.com shows elevated latency on all of their links. Latency looks fine - Network availability is pretty pathetic. I

XO Peering

Does anyone know what is going on with XO and their peering?  My XO circuit is taking weird paths to other carriers, and internethealthreport.com shows elevated latency on all of their links.  XO won't tell me anything.  This also seems to be affecting US LEC, but I think US LEC

Re: XO Connectivity

I believe David's issue was local and has been resolved. /John At 7:15 PM -0500 3/17/06, Steve Sobol wrote: >On Thu, 16 Mar 2006, David Coulson wrote: > > > Is anyone seeing issues with XO? We've been seeing some strange BGP >> resets over night and only abou

Re: XO Connectivity

On Thu, 16 Mar 2006, David Coulson wrote: > Is anyone seeing issues with XO? We've been seeing some strange BGP > resets over night and only about 10% of our routes are best pathed > through them (usually more like 40%), even after we reset sessions to > other carriers... Not

XO Connectivity

Is anyone seeing issues with XO? We've been seeing some strange BGP resets over night and only about 10% of our routes are best pathed through them (usually more like 40%), even after we reset sessions to other carriers... David

XO opinions

I'd like to get opinions from people using XO's voip services as well as opinions on any customer service they received for whatever service they had from XO.. offlist replies would probably be best for all.

Is anyone from XO monitoring?

    Please contact offlist asap.   Thanks, -Drew

Re: XO Outage in Chicago?

Joe, I work in Tier 2 operations at XO and I am not aware of any outages in the Chicago area. If you want to email me details offline I will look into the problem further. Thanks. Justin Ryburn [EMAIL PROTECTED] "Dance like nobody's watching; love like you've never been

XO Outage in Chicago?

Anyone see an outage at XO in Chicago? From Alter.net, Verio, and Level 3 I die at the crossover point to XO at the Chicago Exchange. Thanks! Joe Johnson

Re: Clueful DNS Contact at XO?

> > We have some Direct Internet Access (DIA)\ > > I apologize if I'm being dumb here, but I've never seen the phrase > DIA. Is that the equivelant of peering? I think he meant "Dedicated Internet Access," the XO product described here: http://www.x

RE: Clueful DNS Contact at XO?

> -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of > Crist Clark > Sent: Tuesday, January 04, 2005 8:09 PM > To: nanog > Subject: Clueful DNS Contact at XO? > > > > We have some Direct Internet Access (DIA)\ I apologize if

Re: Clueful DNS Contact at XO?

On Tue, 04 Jan 2005 17:08:49 -0800, Crist Clark <[EMAIL PROTECTED]> wrote: > > We have some Direct Internet Access (DIA) through XO. We have several > netblocks with them and would like to get the IN-ADDR.ARPA domains > for these blocks delegated to us. Should be just a couple

Clueful DNS Contact at XO?

We have some Direct Internet Access (DIA) through XO. We have several netblocks with them and would like to get the IN-ADDR.ARPA domains for these blocks delegated to us. Should be just a couple of NS records in the parent zone, right? No big deal, right? After several attempts over years and

Re: SPF again (Re: XO Mail engineers?)

On Tue, 10 Aug 2004 05:17:17 -, Paul Vixie said: > i suspect it's not the number of RR's or even the obscurity of those RR's, > but rather the fact that the RR's keep changing in number, kind, and name, Well, "That RR looked totally different last month" certainly qualifies said RR as "weird"

Re: SPF again (Re: XO Mail engineers?)

> > Without new code/libs to parse the TXT RR, SPF doesn't work. ... that could be one of the reasons why, two years before the advent of SPF, i wrote up and circulated jim miller's idea from 1998. if you want to know about the paths not taken, see . > On

Re: SPF again (Re: XO Mail engineers?)

On Tue, 10 Aug 2004 04:00:56 -, "Edward B. Dreger" said: > Without new code/libs to parse the TXT RR, SPF doesn't work. As > long as new code is being written, it seems logical to have > another RRTYPE assigned -- that's one less thing to change later. On the other hand, having to deploy a n

Re: SPF again (Re: XO Mail engineers?)

7;t work. As long as new code is being written, it seems logical to have another RRTYPE assigned -- that's one less thing to change later. DC> Some of us agree with you. The enormous volumes of DC> legitimate mail suggest per-user and per-message "policy" DC> mechanis

Re: SPF again (Re: XO Mail engineers?)

Edward, DAU>> I don't think SPF is worthless [1] but it isn't a drop-in DAU>> solution and the impact on infrastructure will be DAU>> significant if it becomes widely adopted. EBD> When an architecture is "maxed out", it's difficult to make EBD> significant improvents that are drop-in. On the t

Re: XO Mail engineers?

> > David A.Ulevitch wrote: > >> >> 1: SRS may just be a boondoggle, we'll see. >> > > Considering MARID seems to be sender id first and the rest nowhere .. > http://www.internetnews.com/xSP/article.php/3390221 This article has the state of these drafts stated incorrectly. See: http://www.imc.or

Re: XO Mail engineers?

Drew, Here's the straight scoop: The "New XO SMTP servers" are new in the sense that they go back to a 1997 platform rather than a 1993 platform that smtp.concentric.net derives from. They're both from the Concentric* part of XO, and both come out of my team, for what it&

Re: XO Mail engineers?

David A.Ulevitch wrote: 1: SRS may just be a boondoggle, we'll see. Considering MARID seems to be sender id first and the rest nowhere .. http://www.internetnews.com/xSP/article.php/3390221 -- suresh ramasubramanian [EMAIL PROTECTED] gpg EDEDEFB9 manager, security and antispam operations, outblaz

Re: SPF again (Re: XO Mail engineers?)

Edward B. Dreger wrote: DAU> Date: Wed, 4 Aug 2004 15:46:17 -0700 DAU> From: David A. Ulevitch DAU> SPF's use of TXT records doesn't bother me so much. It's Perhaps some other technology would like to use TXT RRs. If something hogs an entire RRTYPE at a given scope, it really should have its own

Re: SPF again (Re: XO Mail engineers?)

On Wed, 4 Aug 2004, David A.Ulevitch wrote: > SPF's use of TXT records doesn't bother me so much. It's more that > people are (blindly) clamoring for it. Maybe you should -- draft-ymbk-dns-choices-00.txt -- Pekka Savola "You each name yourselves king, yet the Netcore Oy

Re: SPF again (Re: XO Mail engineers?)

DAU> Date: Wed, 4 Aug 2004 15:46:17 -0700 DAU> From: David A. Ulevitch DAU> SPF's use of TXT records doesn't bother me so much. It's Perhaps some other technology would like to use TXT RRs. If something hogs an entire RRTYPE at a given scope, it really should have its own RRTYPE. An acceptabl

Re: SPF again (Re: XO Mail engineers?)

On Aug 4, 2004, at 3:23 PM, Edward B. Dreger wrote: DAU> I think people will realize that if we're remodeling the DAU> boat that much we should have at least made sure we were DAU> fixing something in the process... Indeed. [snip] Running something DNS-based that requires simple parsing is hardly

RE: SPF again (Re: XO Mail engineers?)

> DAU> Date: Wed, 4 Aug 2004 14:46:02 -0700 > DAU> From: David A. Ulevitch > > DAU> I don't think SPF is worthless [1] but it isn't a drop-in > DAU> solution and the impact on infrastructure will be > DAU> significant if it becomes widely adopted. > > When an architecture is "maxed out", it's diff

SPF again (Re: XO Mail engineers?)

DAU> Date: Wed, 4 Aug 2004 14:46:02 -0700 DAU> From: David A. Ulevitch DAU> I don't think SPF is worthless [1] but it isn't a drop-in DAU> solution and the impact on infrastructure will be DAU> significant if it becomes widely adopted. When an architecture is "maxed out", it's difficult to make

Re: XO Mail engineers?

On Aug 4, 2004, at 12:23 PM, Forrest W. Christian wrote: This BCP seems to be changing. The new BCP which seems to be evolving requires customers to authenticate to their home mail server on the MSA port and send mail that way. This appears to be being driven by SPF/Sender-ID-like mechanisms. An

Re: XO Mail engineers?

At 03:23 PM 8/4/2004, Forrest W. Christian wrote: On Wed, 4 Aug 2004, Drew Weaver wrote: > It is generally the responsibility of the ISP to provide the outgoing > mail transport for your connected users. This BCP seems to be changing. The new BCP which seems to be evolving requires customers to au

Re: XO Mail engineers?

On Wed, 4 Aug 2004, Drew Weaver wrote: > It is generally the responsibility of the ISP to provide the outgoing > mail transport for your connected users. This BCP seems to be changing. The new BCP which seems to be evolving requires customers to authenticate to their home mail server on the MSA

XO Mail engineers?

    It has come to my attention that XO has "done away" with some of concentric's email systems and have replaced them with new "XO SMTP servers" these new XO SMTP servers aren't allowing people who don't have their mail hosted at XO to relay mai

RE: any xo engineers around?

: Suresh Ramasubramanian [mailto:[EMAIL PROTECTED] Sent: Thursday, March 18, 2004 11:15 PM To: Drew Weaver Cc: [EMAIL PROTECTED] Subject: Re: any xo engineers around? Drew Weaver writes on 3/19/2004 10:05 AM: > -Drew The first one you posted was UUNET I think ... May I suggest getting yours

Re: any xo engineers around?

we are assisting :) I'll rustle up someone from his other problem also (hopefully) On Fri, 19 Mar 2004, Suresh Ramasubramanian wrote: > > Drew Weaver writes on 3/19/2004 10:05 AM: > > > -Drew > > The first one you posted was UUNET I think ... > > May I suggest getting yourself an inoc-dba phone

Re: any xo engineers around?

Drew Weaver writes on 3/19/2004 10:05 AM: -Drew The first one you posted was UUNET I think ... May I suggest getting yourself an inoc-dba phone and checking the inoc-dba directory first, before posting a "paging $TIER-1" on nanog? http://www.pch.net/inoc-dba/ srs -- srs (postmaster|suresh)@

any xo engineers around?

  -Drew  

XO contact.

Hello, I need someone in XO with clue to contact me off list regarding hacking/exploiting issues. All my mails to noc@ and abuse@ didn't make anything. Thanks, -J __ Do you Yahoo!? Yahoo! Mail SpamGuard - Read only the mail you want. http://antispam.yaho

Xo or TWT contacts?

    Anyone around I've tried all normal channels without avail, need network techs for either.   -Drew  

Re: XO as a provider

Really good performance from where we sit in Salt Lake. On Wed, 20 Aug 2003, Bil Herd wrote: > Anyone have positive or negative experiences with XO as a 'tier1' > provider? We are re-evaluating our backbone connections and looking for > new where appropriate. > > Bil Herd - INS

Re: XO as Backbone provider - try again

[EMAIL PROTECTED] ("Bil Herd") writes: > Anyone have positive or negative experiences with XO as a 'tier1' > provider? We are re-evaluating orur backbone connections. xo seems to have pretty good splay and we've seen no congestion or instability. -- Paul Vixie

Re: XO as Backbone provider - try again

> Sorry for the HTML post (boo, hiss) > > Anyone have positive or negative experiences with XO as a 'tier1' > provider? We are re-evaluating orur backbone connections. Consensus opinion of friends and associates: OK network, but they will take forever and a day to i

XO as Backbone provider - try again

Sorry for the HTML post (boo, hiss) Anyone have positive or negative experiences with XO as a 'tier1' provider? We are re-evaluating orur backbone connections. Bil Herd - INS

XO as a provider

Anyone have positive or negative experiences with XO as a 'tier1' provider? We are re-evaluating our backbone connections and looking for new where appropriate. Bil Herd - INS

Re: Contact with Clue at XO?

> Sorry to populate the list with traffic like this... > > Extended IP access list 120 > deny ip 216.156.98.0 0.0.0.255 any (31607418 matches) > permit ip any any (43284187 matches) > > (this is under 2 hours) > > Which is a very, very bad thing. >

Re: Contact with Clue at XO?

Very big thanks to Dennis over at XO for his fast reply. It's getting taken care of now. -Eric On Wed, 26 Mar 2003, Eric Whitehill wrote: > Date: Wed, 26 Mar 2003 16:41:08 -0500 (EST) > From: Eric Whitehill <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Subject:

Contact with Clue at XO?

Sorry to populate the list with traffic like this... Extended IP access list 120 deny ip 216.156.98.0 0.0.0.255 any (31607418 matches) permit ip any any (43284187 matches) (this is under 2 hours) Which is a very, very bad thing. Can someone from XO, please contact me about this? 15

Re: XO

On Wed, 10 Jul 2002, Pawlukiewicz Jane wrote: > > no > > I'm not interested in hold or music over a phone line or whatever xo > thinks is what customers want to listen to. > > Jane > > Ian Cooper wrote: > > > > One assumes 888.699.6398 (customer care lin

Re: XO

Hello; Can anyone tell me about the prospects of getting high speed (T1 level) connectivity in Cabo San Lucas, Mexico ? Anyone have any experiences down there (with regards to the Internet) ? Please feel free to contact me off list. -- Regards

Re: XO

10 July 2002 16:13 > To: Pawlukiewicz Jane > Cc: [EMAIL PROTECTED] > Subject: Re: XO > > One assumes 888.699.6398 (customer care line for data services) isn't what > you're looking for? > > --On 10 July 2002 11:00 -0400 Pawlukiewicz Jane <[EMAIL PROTECTED]>

Re: XO

jumping right in and posting 20 times a day, you'd be > aware of the NOC list: > > http://puck.nether.net/netops/ > > Additionally, googling for XO Communications NOC nets > us all sorts of information: > > >http://www.paix.net/participants/

Re: XO

no I'm not interested in hold or music over a phone line or whatever xo thinks is what customers want to listen to. Jane Ian Cooper wrote: > > One assumes 888.699.6398 (customer care line for data services) isn't what > you're looking for? > > --On 10 July 2002

Re: XO

"Pawlukiewicz Jane" wrote: > Anybody have a noc phone number for these guys? Admin Name... LEFRANC ANTOINE Admin Email.. [EMAIL PROTECTED] Admin Phone.. 33 5 45 35 76 30 Admin Fax 33 5 45 35 76 97 Tech Name Etienne Bernard Tech Email.

Re: XO

g right in and posting 20 times a day, you'd be aware of the NOC list: http://puck.nether.net/netops/ Additionally, googling for XO Communications NOC nets us all sorts of information: http://www.paix.net/participants/Participant_address_telcos/XO_Communications.htm

Re: XO

One assumes 888.699.6398 (customer care line for data services) isn't what you're looking for? --On 10 July 2002 11:00 -0400 Pawlukiewicz Jane <[EMAIL PROTECTED]> wrote: > > Anybody have a noc phone number for these guys? > > I can't seem to find anything on them publicly, except the usual hy

XO

Anybody have a noc phone number for these guys? I can't seem to find anything on them publicly, except the usual hype. Thanks for any help. Jane

Re: XO

On Tue, 18 Jun 2002, blitz wrote: > > > The difference is XO will be fine, Adelphia will be bought by , or > > > potentially liquidated. > > > >They're talking about selling out to Charter. > > The deal with Charter fell through a week ago.Adelphia&

Re: XO

At 12:46 6/18/02 -0400, you wrote: >On Mon, 17 Jun 2002, Martin Hannigan wrote: > > > The difference is XO will be fine, Adelphia will be bought by , or > > potentially liquidated. > >They're talking about selling out to Charter. The deal with Charter fell through

Re: XO

On Mon, 17 Jun 2002, Martin Hannigan wrote: > The difference is XO will be fine, Adelphia will be bought by , or > potentially liquidated. They're talking about selling out to Charter. -- Steve Sobol, CTO JustThe.net LLC, Mentor On The Lake, OH 888.480.4NET - I do my best work

RE: XO problems?

That's what happens when you loose your core router group. ;) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Mark Kasten Sent: Wednesday, April 17, 2002 2:02 PM To: Joe Blanchard; [EMAIL PROTECTED] Subject: RE: XO problems? Before there is

Re: XO problems?

> You that that is bad, try ordering a few hundred DS1s. so don't order so many ckts. that is, somewhat, part of the reason we are in this mess... if the price is "so low" then maybe one should look elsewhere. best price != best [company|service|deal|blah..] /rf

Re: XO problems?

On Wed, 17 Apr 2002, J.D. Falk wrote: > > Anyone seeing issues with XO routing? > > Yep, I was seeing 3000+ ms from SBC into XO earlier this > afternoon. Seems to have cleared up now. You that that is bad, try ordering a few hundred DS1s. >

Re: XO problems?

On 04/17/02, Joe Blanchard <[EMAIL PROTECTED]> wrote: > Anyone seeing issues with XO routing? Yep, I was seeing 3000+ ms from SBC into XO earlier this afternoon. Seems to have cleared up now. -- J.D. Falk "say your peace&qu

RE: XO problems?

Before there is wild speculation since cw.net shows up in the path We are not experiencing any issues in DC or NY that would cause the problem below. I have dropped in traceroutes from the ingress to our network from XO to Cisco.com, and back to the first hop in the traceroute in Joe&#

XO problems?

Title: XO problems? Anyone seeing issues with XO routing? /root# traceroute www.cisco.com traceroute to www.cisco.com (198.133.219.25), 30 hops max, 38 byte packets  1  132.237.9.3 (132.237.9.3)  3.510 ms  0.448 ms  0.443 ms  2  132.237.245.1 (132.237.245.1)  0.739 ms  0.791 ms  0.790 ms