RE: 24x7 Support Strategies

2007-06-14 Thread Farrell,Bob
OK guys. I get it.. you are not cert fans. I did mention that when I interview candidates, the most knowledgeable gets the position. Did I mention that I can take an engine or transmission apart, then put it back together? ( or have it on a bench unseen and reassemble it... just a hobby )

Re: 24x7 Support Strategies

2007-06-14 Thread Alex Pilosov
On Thu, 14 Jun 2007, Patrick Giagnocavo wrote: > Vegetable oil can degrade much faster than diesel. > > What you really want is a large pond at the top of a hill, and another > large pond at the bottom of the same hill. > > When utility prices are low, pump the water to the upper pond. When >

Re: 24x7 Support Strategies

2007-06-14 Thread Patrick Giagnocavo
On Jun 14, 2007, at 10:11 AM, <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote And what about all those diesel generators? How many of them are capable of running on vegetable oil rather than diesel oil? I regularly walk past a building in London that reeks because of the diesel fuel tanks i

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Kradorex Xeron
On Thursday 14 June 2007 10:27, [EMAIL PROTECTED] wrote: > > Since many Microsoft patches are only legally available via > > the Internet, and an ISP can not predict which servers > > Microsoft will use to distribute Microsoft patches, ISPs must > > enable essentially full Internet access which in

Re: Thoughts on best practice for naming router infrastructure in DNS

2007-06-14 Thread K K
On 6/14/07, randal k <[EMAIL PROTECTED]> wrote: This particular issue has been confounding to work around as well. The issue of constantly updating DNS to match the current topology is a pain, but in my opinion, very necessary. I'm not entirely convinced DNS records for every possible interfac

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread John Levine
>In general, creating a sandbox where a computer can only reach >$UPDATE_SERVER is very, very difficult. I believe it. Perhaps we could help Microsoft make it easier. The sandbox doesn't have to include all their servers, just enough of them to service the sandboxed users. > And, as much as

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Sean Donelan
On Thu, 14 Jun 2007, Jeroen Massar wrote: You want to have a look at: http://technet.microsoft.com/en-us/wsus/ Which is used in large organizations to deploy patches with ease. Requires some AD mumbojumbo of course. Really the information is out there, google knows, so can you :) Read the Mi

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Jeroen Massar
Patrick W. Gilmore wrote: [.]] > That said, the majority of compromised computers do run some flavor of > Redmond-Ware. (One can argue about the underlying cause - market share, > quality of software, virus writer's preference, whatever - but the fact > still stands that most compromised computers

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Patrick W. Gilmore
On Jun 14, 2007, at 2:45 PM, Chris Adams wrote: Once upon a time, John Levine <[EMAIL PROTECTED]> said: I realize it's not a technical problem, although I suspect there are some technical twiddles that could help, e.g., persuading Microsoft to put the update servers in their own ASN to make

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Chris Adams
Once upon a time, John Levine <[EMAIL PROTECTED]> said: > I realize it's not a technical problem, although I suspect there are > some technical twiddles that could help, e.g., persuading Microsoft to > put the update servers in their own ASN to make it easier to put them > in a sandbox. And I rea

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread John Levine
>Its not a technical problem (although engineers seem to like to think >everything is), its a legal issue with Microsoft's lawyer and licenses. I realize it's not a technical problem, although I suspect there are some technical twiddles that could help, e.g., persuading Microsoft to put the upda

Re: 24x7 Support Strategies

2007-06-14 Thread Randy Bush
> There's no correlation between certification and capability, in my > experience. my experience differs radically. i only know one old dog senior routing engineer on the net who has a vendor diploma [0]. so i would say p ~ 0.99 for the negative hypothesis. randy -- [0] - he had to go out an

Power conservation - was: 24x7 Support Strategies

2007-06-14 Thread michael.dillon
> But back to chips and heat generation. Has anyone > instrumented some of these servers (and their software) to > figure out how much heat various functions generate? It seems that someone has done just that. A list member sent me a private reply pointing me to http://www.linuxpowertop.org/ I

Re: 24x7 Support Strategies

2007-06-14 Thread Stuart Henderson
On 2007/06/14 15:11, [EMAIL PROTECTED] wrote: > I suspect that you would need to make special modifications to the > hardware of a server to install temperature and current measuring > devices in key locations The vast majority of modern machines have working temperature sensors; some just one or

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Fergie
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 - -- Jim Popovitch <[EMAIL PROTECTED]> wrote: >On Thu, 2007-06-14 at 07:41 -0700, Owen DeLong wrote: >> Wouldn't it be more appropriate if the FBI told people the phone >> number to Micr0$0ft? > >It would lighten the load on the ISPs, but would it

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Owen DeLong
On Jun 14, 2007, at 8:03 AM, Jim Popovitch wrote: On Thu, 2007-06-14 at 07:41 -0700, Owen DeLong wrote: Wouldn't it be more appropriate if the FBI told people the phone number to Micr0$0ft? It would lighten the load on the ISPs, but would it really achieve anything worthwhile? -Jim P. I

Re: 24x7 Support Strategies

2007-06-14 Thread Sam Stickland
People are asking me to port a summary back to the list, but as I'm still getting replies coming in I'm going to leave this until tomorrow. S Sam Stickland wrote: All, Thanks for the replies that have started rolling in. They've made me realise I should have added an additional question f

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Jim Popovitch
On Thu, 2007-06-14 at 07:41 -0700, Owen DeLong wrote: > Wouldn't it be more appropriate if the FBI told people the phone > number to Micr0$0ft? It would lighten the load on the ISPs, but would it really achieve anything worthwhile? -Jim P.

Re: 24x7 Support Strategies (DC Cooling)

2007-06-14 Thread Robert Boyle
At 10:33 AM 6/14/2007, you wrote: Didn't we discuss the need for standard water connectors not so long ago? Water over Ethernet? The new Liebert GX high density cooling gear is pretty slick. It uses a liquid which turns to a gas if the line is breached. It provides the advantages of liquid c

IPv6 Deployment Panel at ICANN San Juan meeting

2007-06-14 Thread Leo Vegoda
Hi, I've set the reply-to address to me as this message has gone to several lists. There will be an IPv6 Deployment Panel discussion at the ICANN meeting in San Juan, Puerto Rico on Sunday 24 June between 3pm and 4.30pm (UTC -4). The session will focus on the issues associated with dep

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Owen DeLong
Wouldn't it be more appropriate if the FBI told people the phone number to Micr0$0ft? Owen

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Jack Bates
Sean Donelan wrote: Since many Microsoft patches are only legally available via the Internet, and an ISP can not predict which servers Microsoft will use to distribute Microsoft patches, ISPs must enable essentially full Internet access which includes access for most worms. May I recomme

Re: 24x7 Support Strategies

2007-06-14 Thread Alexander Harrowell
Didn't we discuss the need for standard water connectors not so long ago? Water over Ethernet?

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Sean Donelan
On Thu, 14 Jun 2007, Jack Bates wrote: May I recommend developing an in house method for allowing the customer only access to your servers (web, dns, proxy, etc), and then apply filters for everything else except for tcp/80. If you wanted to be additionally paranoid, you could even allow only

RE: FBI tells the public to call their ISP for help

2007-06-14 Thread michael.dillon
> Since many Microsoft patches are only legally available via > the Internet, and an ISP can not predict which servers > Microsoft will use to distribute Microsoft patches, ISPs must > enable essentially full Internet access which includes access > for most worms. Has anybody tried a firewall

RE: 24x7 Support Strategies

2007-06-14 Thread michael.dillon
> A related area that might well be worth revisiting is > cooling. IIRC, it was someone from Google, at the Intel > developer conference, who said that their power and HVAC > costs were rapidly approaching the cost of their servers. He > laid down a challenge for chipmakers to be more energy-e

Re: FBI tells the public to call their ISP for help

2007-06-14 Thread Sean Donelan
On Wed, 14 Jun 2007, John Levine wrote: But ISPs are not wholly without responsibility. If one of your customers reloaded Windows from CD and then needed to download all of the patches, do you provide a way for them to do it without getting re-wormed before the download is done? Windows patch

RE: 24x7 Support Strategies

2007-06-14 Thread Howard C. Berkowitz
[Sorry, I have a hosed copy of [EMAIL PROTECTED] Outlook, which crashes whenever I tell it to prefix earlier comments with >] -Original Message- From: William F. Maton Sotomayor [mailto:[EMAIL PROTECTED] Sent: Thursday, June 14, 2007 8:14 AM To: Howard C. Berkowitz Subject: RE: 24x7 Sup

Re: 24x7 Support Strategies

2007-06-14 Thread Leigh Porter
Daniel J McDonald wrote: On Thu, 2007-06-14 at 12:57 +0100, Leigh Porter wrote: Even my recent experience says no here. I had a CCIE (written..!) in for an interview and, well, I am not sure how he managed to get CCIE written but he sure as hell didn't know much. There is no such thi

Re: 24x7 Support Strategies

2007-06-14 Thread Daniel J McDonald
On Thu, 2007-06-14 at 12:57 +0100, Leigh Porter wrote: > > Even my recent experience says no here. I had a CCIE (written..!) in for > an interview and, well, I am not sure how he managed to get CCIE written > but he sure as hell didn't know much. There is no such thing as a "CCIE (written)".

Re: 24x7 Support Strategies

2007-06-14 Thread Leigh Porter
I find that within 15 mins of any interview I have accurately judged the technical competence of most candidates... Sam Stickland wrote: Joe Abley wrote: On 14-Jun-2007, at 02:32, Sam Stickland wrote: Does anyone have any CCIE (or equivalent technical ability) staff on a 24x7 shift? Wh

Re: 24x7 Support Strategies

2007-06-14 Thread Leigh Porter
Even my recent experience says no here. I had a CCIE (written..!) in for an interview and, well, I am not sure how he managed to get CCIE written but he sure as hell didn't know much. There are some useful qualifications for ISP potential employees that the LINX provide in conjunction with

Re: 24x7 Support Strategies

2007-06-14 Thread Sam Stickland
Joe Abley wrote: On 14-Jun-2007, at 02:32, Sam Stickland wrote: Does anyone have any CCIE (or equivalent technical ability) staff on a 24x7 shift? What about CCIE level staff on an on-call rota with a garanteed response time? How about CCNP? Does anybody actually put any stock in the prese

RE: 24x7 Support Strategies

2007-06-14 Thread Neil J. McRae
I doubt it maybe training companies! A number of vendors have grades to meet. So X number of certified experts mean better deals from said vendor. Regards, Neil. > Does anybody actually put any stock in the presence or absence of > vendor certifications on a resume when judging the capabiliti

Re: 24x7 Support Strategies

2007-06-14 Thread Joe Abley
On 14-Jun-2007, at 02:32, Sam Stickland wrote: Does anyone have any CCIE (or equivalent technical ability) staff on a 24x7 shift? What about CCIE level staff on an on-call rota with a garanteed response time? How about CCNP? Does anybody actually put any stock in the presence or absence o

RE: 24x7 Support Strategies

2007-06-14 Thread Howard C. Berkowitz
This topic interests me very much, and I had a BOF about staff development at the Montreal meeting in 1999. I remember some of the details, and, while I am no longer generally doing course development, I have some pretty strong ideas of what reasonably constitutes a proper training sandbox for a

Re: 24x7 Support Strategies

2007-06-14 Thread Sam Stickland
All, Thanks for the replies that have started rolling in. They've made me realise I should have added an additional question for clarity. Does anyone have any CCIE (or equivalent technical ability) staff on a 24x7 shift? What about CCIE level staff on an on-call rota with a garanteed respon