Comcast Business packet loss in LA

Can someone from Comcast business contact me off list about resolving heavy packet loss that runs through the below hop? I'm seeing >40% loss when coming at it from other ISP's or other Comcast connections. IP: 75.65.163.20 Name: c-75-65-163-20.hsd1.la.comcast.net Thank you, Spencer

RE: public open resolver list?

There are several good articles about the different ones out there and the level of filtering and response they can offer. I personally have been happy with Quad9's free DNS server (9.9.9.9) and the basic anti-bad stuff filtering it does. You get no reporting on what it blocks, but there are ser

RE: Video Conferencing options to Beijing

Thank you Scott and Eric. This gives me some good options to pursue. Thank you, Spencer From: Scott, Thomas Sent: Friday, January 8, 2021 11:48 AM To: Spencer Coplin ; North American Network Operators' Group Subject: RE: Video Conferencing options to Beijing CAUTION: This email origi

Video Conferencing options to Beijing

I know this is a bit outside of North America, so if this isn't relevant, please let me know. I have a client that is asking for video conferencing options back to Beijing for their users. What has everyone's experience been with setting up a solution like this? We have to assume the Chinese us

RE: CloudFlare Issues?

My sites appear to be normal. Maybe it’s time for happy hour? Thank you, Spencer From: NANOG On Behalf Of Chris Grundemann Sent: Friday, July 17, 2020 4:39 PM To: NANOG list Subject: CloudFlare Issues? CAUTION: This email originated from an external source. Verify the sender before taking an

RE: [EXT] Xfinity (both ends) - can't ping from users home to office

Kevin, you are amazing! This absolutely fixed our issue. Thank you so much! Thank you, Spencer From: Kevin Kurpiel Sent: Friday, June 19, 2020 5:04 PM To: Spencer Coplin Cc: North American Network Operators' Group Subject: Re: [EXT] Xfinity (both ends) - can't ping from users home

RE: [EXT] Xfinity (both ends) - can't ping from users home to office

Thank you, he has the xfinity provided router/modem, so no cpe router to make a change on. I don't think we can change it's mac address. Good thought on pursuing it through the business side and I'll proceed with that. Thank you, Spencer Spencer Coplin -Original Message--

Xfinity (both ends) - can't ping from users home to office

ability to ping the IP on his office vpn connection. Has anyone else his this and if so, how was it resolved? Thank you in advance! Thank you, Spencer Coplin