Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-23 Thread William Herrin
On Wed, Dec 21, 2011 at 8:46 AM, Nathan Eisenberg wrote: >> In fact, it's not.  If you miss your renewal payment for, frex, Safari >> books, they actually slip your cycle date to when you renew -- since you >> don't >> [...] >> But, effectively, he's a new client, and should probably be treated >

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-23 Thread John Palmer (NANOG Acct)
ct: Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again... On 12/22/2011 11:07 AM, Jon Lewis wrote: On Thu, 22 Dec 2011, Michael Thomas wrote: At that point why should they sell iron at all? Seems like you get all of the downside of owning the iron, and all of

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-23 Thread Jay Ashworth
- Original Message - > From: "Jimmy Hess" > I guess the networking equivalent is --- you stop paying for your OC3 > with $BIG_TELCO for a few months, and you get it turned off, but for > some reason the physical cabling isn't physically removed. A few months > later, you decide you need a

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Jimmy Hess
On Wed, Dec 21, 2011 at 11:54 AM, Jay Ashworth wrote: Leveraging a superior bargaining position to achieve more revenue from a kind of high-risk customer doesn't sound "dishonest" it sounds rational. Why would an agreement be denominated as "1 year maintenance" if it could simply be reins

RE: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Eric J Esslinger
)433-1522 ext 165 > -Original Message- > From: Jeremy Parr [mailto:jeremyp...@gmail.com] > Sent: Thursday, December 22, 2011 3:54 PM > To: Jon Lewis; nanog@nanog.org > Subject: Re: Well Lookie Here, Barracuda Networks tries to > get me to fall into their trap again... &g

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Jeremy Parr
On 22 December 2011 14:07, Jon Lewis wrote: > Presumably, Barracuda's hardware is i386/i686 compatible commodity parts. > It's probably not at all "useless". Just attach a USB DVD drive or USB > flash drive, wipe the disk(s) and install your favorite Linux distro. > It may take some doing to get

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Michael Thomas
On 12/22/2011 11:07 AM, Jon Lewis wrote: On Thu, 22 Dec 2011, Michael Thomas wrote: At that point why should they sell iron at all? Seems like you get all of the downside of owning the iron, and all of the downside of paying for a cloud based service. Either you own what you own, or you pay for

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Jon Lewis
On Thu, 22 Dec 2011, Michael Thomas wrote: At that point why should they sell iron at all? Seems like you get all of the downside of owning the iron, and all of the downside of paying for a cloud based service. Either you own what you own, or you pay for service that somebody else provides. This

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Leo Bicknell
In a message written on Thu, Dec 22, 2011 at 10:54:55AM -0800, Michael Thomas wrote: > At that point why should they sell iron at all? Seems like you get > all of the downside of owning the iron, and all of the downside of > paying for a cloud based service. Either you own what you own, > or you p

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Michael Thomas
On 12/22/2011 10:47 AM, Leo Bicknell wrote: In a message written on Thu, Dec 22, 2011 at 12:26:56PM -0600, PC wrote: This particular product is often used by the SMB types. This changes things a bit. While I disagree with paying for signature updates you didn't use (It's a service, and I don't

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Leo Bicknell
In a message written on Thu, Dec 22, 2011 at 12:26:56PM -0600, PC wrote: > This particular product is often used by the SMB types. This changes > things a bit. While I disagree with paying for signature updates you > didn't use (It's a service, and I don't care about their fixed costs, I > went i

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread PC
This particular product is often used by the SMB types. This changes things a bit. While I disagree with paying for signature updates you didn't use (It's a service, and I don't care about their fixed costs, I went into it knowing I'd have a license for the signatures as they were expired), I do

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread James M Keller
On 12/21/2011 3:22 PM, David Swafford wrote: > In my position within the enterprise vertical, backdating to the > expiration (not the payment date) seems to be the norm. Cisco does > this on SmartNet, as does SolarWinds and a number of other vendors > I've worked with. We don't typically slip on

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread David Swafford
In my position within the enterprise vertical, backdating to the expiration (not the payment date) seems to be the norm. Cisco does this on SmartNet, as does SolarWinds and a number of other vendors I've worked with. We don't typically slip on the dates intentionally, but our procurement and leg

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Daniel Seagraves
On Dec 21, 2011, at 1:09 PM, Edward Dore wrote: > On 21 Dec 2011, at 18:46, Nathan Eisenberg wrote: > >>> In fact, it's not. If you miss your renewal payment for, frex, Safari >>> books, >>> they actually slip your cycle date to when you renew -- since you don't >>> *get* >>> the service betwee

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Edward Dore
On 21 Dec 2011, at 18:46, Nathan Eisenberg wrote: >> In fact, it's not. If you miss your renewal payment for, frex, Safari >> books, >> they actually slip your cycle date to when you renew -- since you don't >> *get* >> the service between the expire date and the renew date, I concur with >> his

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Jeremy Parr
On 21 December 2011 13:46, Nathan Eisenberg wrote: > I've always strongly felt that this was a rather foul business practice, > wherever I've seen it. The justification for it is the utterly misguided > belief that, if allowed to, customers will pay for a month then cancel > their subscription a

RE: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Nathan Eisenberg
> In fact, it's not. If you miss your renewal payment for, frex, Safari > books, > they actually slip your cycle date to when you renew -- since you don't > *get* > the service between the expire date and the renew date, I concur with > his > appraisal that you shouldn't be paying for it, either.

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Jay Ashworth
- Original Message - > From: "John Peach" > On Wed, 21 Dec 2011 09:36:08 -0600 > "John Palmer \(NANOG Acct\)" wrote: > > > Well look what was in my in-box this morning! Looks like Barracuda > > Networks is sending out spam again. Maybe word is getting around > > about their less that va

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread John Peach
On Wed, 21 Dec 2011 09:36:08 -0600 "John Palmer \(NANOG Acct\)" wrote: > Well look what was in my in-box this morning! Looks like Barracuda > Networks is sending out spam again. Maybe word is getting around > about their less that value-full renewal policy. Could it be that > people are starting

Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread John Palmer (NANOG Acct)
Well look what was in my in-box this morning! Looks like Barracuda Networks is sending out spam again. Maybe word is getting around about their less that value-full renewal policy. Could it be that people are starting to resent being taken advantage of?? See my response below their message. S