Fuze creates knowledge base solutions that allow you to populate answers
to typical questions. You can set expiration dates on answers, set
triggers to review answers and get notified when users have new
questions or are unsatisfied with their results, and get reports on top
questions. It really
Not sure, but it sounds like a multi-level FAQ or Mind-Map...
Check out freemind.sourceforge.net and check it out... It might fit your
needs... but then again, you may be looking for something else altogether.
--Matt Ross
Ephrata School District
- Original Message -
From: Richard
Thanks. I'll give it a look.
RS
-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org]
Sent: Friday, June 05, 2009 1:30 PM
To: NT System Admin Issues
Subject: Re: Decision tree / troubleshooting software recommendations
Not sure, but it sounds like a multi-level
