RE: Strange disappearing DVD Drive.

2010-10-01 Thread Ken Schaefer
Subject: RE: Strange disappearing DVD Drive. Also check for IRQ Conflicts. Had this happen on a lot of my Dell laptops when they were in the Docking station. -Original Message- From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Wednesday, September 29, 2010 9:46 PM To: NT

Re: Strange disappearing DVD Drive.

2010-09-30 Thread Candee
This is a known issue. I just finished dealing with it. Change the drive letter in disk management, then download the firmware update for the drive. TSST, I'm guessing... it's on Dell's site. Once you give the drive a new drive letter it will show up when you run the intel management util. It

Re: Strange disappearing DVD Drive.

2010-09-30 Thread Ben Scott
On Thu, Sep 30, 2010 at 9:08 AM, Candee can...@gmail.com wrote: This is a known issue. I just finished dealing with it. Change the drive letter in disk management, then download the firmware update for the drive. Candee for the win! -- Ben ~ Finally, powerful endpoint security that ISN'T a

Re: Strange disappearing DVD Drive.

2010-09-30 Thread Candee
She shoots, she scores!! On Thu, Sep 30, 2010 at 9:11 AM, Ben Scott mailvor...@gmail.com wrote: On Thu, Sep 30, 2010 at 9:08 AM, Candee can...@gmail.com wrote: This is a known issue. I just finished dealing with it. Change the drive letter in disk management, then download the firmware

RE: Strange disappearing DVD Drive.

2010-09-30 Thread Sam Cayze
. From: Ben Scott [mailvor...@gmail.com] Sent: Wednesday, September 29, 2010 9:24 PM To: NT System Admin Issues Subject: Re: Strange disappearing DVD Drive. On Wed, Sep 29, 2010 at 10:02 PM, greg.swe...@actsconsulting.net wrote: Clarity seems to be the buzz word

Re: Strange disappearing DVD Drive.

2010-09-29 Thread Ben Scott
On Wed, Sep 29, 2010 at 9:08 PM, greg.swe...@actsconsulting.net wrote: We have a batch of Optiplex 755 Ultra Small Form Factors that the DVD Drive just disappears. Explain disappears. I'm guessing it doesn't show up in Explorer. What if you give something an explicit path, e.g., DIR D:\.

RE: Strange disappearing DVD Drive.

2010-09-29 Thread greg.sweers
Subject: Re: Strange disappearing DVD Drive. On Wed, Sep 29, 2010 at 9:08 PM, greg.swe...@actsconsulting.net wrote: We have a batch of Optiplex 755 Ultra Small Form Factors that the DVD Drive just disappears. Explain disappears. I'm guessing it doesn't show up in Explorer. What if you give

Re: Strange disappearing DVD Drive.

2010-09-29 Thread Jonathan Link
...@gmail.com] Sent: Wednesday, September 29, 2010 9:13 PM To: NT System Admin Issues Subject: Re: Strange disappearing DVD Drive. On Wed, Sep 29, 2010 at 9:08 PM, greg.swe...@actsconsulting.net wrote: We have a batch of Optiplex 755 Ultra Small Form Factors that the DVD Drive just disappears

Re: Strange disappearing DVD Drive.

2010-09-29 Thread Ben Scott
On Wed, Sep 29, 2010 at 10:02 PM, greg.swe...@actsconsulting.net wrote: Clarity seems to be the buzz word this week. It is most weeks. :) Device manager has no listing. Bummer. You can't examine what isn't there. :-(  The USFF uses the same interface you would on a laptop . Yah,

RE: Strange disappearing DVD Drive.

2010-09-29 Thread Terry Dickson
. From: Ben Scott [mailvor...@gmail.com] Sent: Wednesday, September 29, 2010 9:24 PM To: NT System Admin Issues Subject: Re: Strange disappearing DVD Drive. On Wed, Sep 29, 2010 at 10:02 PM, greg.swe...@actsconsulting.net wrote: Clarity seems to be the buzz word this week

RE: Strange disappearing DVD Drive.

2010-09-29 Thread Carl Houseman
Are all the DVD drives the same make/model/firmware? Does the drive disappear while actively being used? If you said Yes and Yes, check for a firmware update for the drives. Had a similar problem with a BD-ROM drive, firmware update fixed it right up. Carl From:

RE: Strange disappearing DVD Drive.

2010-09-29 Thread Steven M. Caesare
System Admin Issues Subject: Re: Strange disappearing DVD Drive. On Wed, Sep 29, 2010 at 10:02 PM, greg.swe...@actsconsulting.net wrote: Clarity seems to be the buzz word this week. It is most weeks. :) Device manager has no listing. Bummer. You can't examine what isn't