RE: Viper Email Security and missed virus

2010-04-16 Thread John Aldrich
There's an option in the quarantine when you right-click to send for analysis. John-AldrichTile-Tools From: Joseph L. Casale [mailto:jcas...@activenetwerx.com] Sent: Friday, April 16, 2010 10:54 AM To: NT System Admin Issues Subject: Viper Email Security and missed virus Twice now I

RE: Viper Email Security and missed virus

2010-04-16 Thread Joseph L. Casale
It's getting *missed*, not quarantined, plus I think that's for the desktop product only... From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, April 16, 2010 8:56 AM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus There's an option

RE: Viper Email Security and missed virus

2010-04-16 Thread Jay Dale
for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. From: Joseph L. Casale [mailto:jcas...@activenetwerx.com] Sent: Friday, April 16, 2010 9:59 AM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus It's

RE: Viper Email Security and missed virus

2010-04-16 Thread John Aldrich
Issues Subject: RE: Viper Email Security and missed virus It's getting *missed*, not quarantined, plus I think that's for the desktop product only. From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, April 16, 2010 8:56 AM To: NT System Admin Issues Subject: RE: Viper Email

Re: Viper Email Security and missed virus

2010-04-16 Thread Eric Wittersheim
[mailto:jcas...@activenetwerx.com] *Sent:* Friday, April 16, 2010 10:59 AM *To:* NT System Admin Issues *Subject:* RE: Viper Email Security and missed virus It’s getting **missed**, not quarantined, plus I think that’s for the desktop product only… *From:* John Aldrich [mailto:jaldr

RE: Viper Email Security and missed virus

2010-04-16 Thread Joseph L. Casale
3 weeks? lol, what was your exchange issue? From: Eric Wittersheim [mailto:eric.wittersh...@gmail.com] Sent: Friday, April 16, 2010 10:12 AM To: NT System Admin Issues Subject: Re: Viper Email Security and missed virus Vipre email support has been very slow for me lately. It took 3 weeks

Re: Viper Email Security and missed virus

2010-04-16 Thread Eric Wittersheim
wrote: 3 weeks? lol, what was your exchange issue? *From:* Eric Wittersheim [mailto:eric.wittersh...@gmail.com] *Sent:* Friday, April 16, 2010 10:12 AM *To:* NT System Admin Issues *Subject:* Re: Viper Email Security and missed virus Vipre email support has been very slow for me lately

RE: Viper Email Security and missed virus

2010-04-16 Thread Alex Eckelberry
Send any missed viruses to respo...@sunbeltsoftware.commailto:respo...@sunbeltsoftware.com Or submit them on this page: http://www.sunbeltsecurity.com/threat/ You can also send them info automated processing to: malwarecrunc...@sunbeltsoftware.commailto:malwarecrunc...@sunbeltsoftware.com

RE: Viper Email Security and missed virus

2010-04-16 Thread Alex Eckelberry
@01CADD6B.D91BAFF0][cid:image002@01cadd6b.d91baff0] From: Joseph L. Casale [mailto:jcas...@activenetwerx.commailto:jcas...@activenetwerx.com] Sent: Friday, April 16, 2010 10:59 AM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus It's getting *missed*, not quarantined, plus

RE: Viper Email Security and missed virus

2010-04-16 Thread John Aldrich
, 2010 1:51 PM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus Yes, it has been slow. There is just the sheer volume of customers upgrading to VIPRE 4, and it has caused a backlog in support. Also, part of the issue was an antiquated call routing system, which crammed

RE: Viper Email Security and missed virus

2010-04-16 Thread David Lum
, April 16, 2010 10:58 AM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus Hah! Sounds like maybe it was a good idea to let others work out the kinks in upgrading to V4. :) I look forward to when the hotfixes are done and I'll think about upgrading then! :) [cid:image001

RE: Viper Email Security and missed virus

2010-04-16 Thread John Aldrich
Admin Issues Subject: RE: Viper Email Security and missed virus No different than every other major rev # of any software release if you ask me. I'm always leery of version x.0.0 releases. If I install a x.0.0 version then it means I WANT to be part of the guys figuring it out. Dave From

RE: Viper Email Security and missed virus

2010-04-16 Thread Alex Eckelberry
the update to their entire customer base. Sounds like a good idea. Alex From: David Lum [mailto:david@nwea.org] Sent: Friday, April 16, 2010 2:30 PM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus No different than every other major rev # of any software

RE: Viper Email Security and missed virus

2010-04-16 Thread greg.sweers
Sign me up, I am across the bay and I can buy you lunch.. CEO's make evaluation trips don't they? J From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Friday, April 16, 2010 3:29 PM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus It's a fair

RE: Viper Email Security and missed virus

2010-04-16 Thread David Lum
] Sent: Friday, April 16, 2010 12:29 PM To: NT System Admin Issues Subject: RE: Viper Email Security and missed virus It's a fair point. No matter how hard anyone tries, and no matter how long you beta test, there are always issues that popup. Always. I talked to a friend of mine recently who

Re: Viper Email Security and missed virus

2010-04-16 Thread Joshua Bechard
Haha On Apr 16, 2010, at 3:38 PM, greg.swe...@actsconsulting.net greg.swe...@actsconsulting.net wrote: ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~