Re: Small IT company software application

2008-01-20 Thread Kurt Buff
; > http://glpi-project.org/?lang=en > > > > -Original Message- > > From: Kurt Buff [mailto:[EMAIL PROTECTED] > > Sent: 18 January 2008 20:50 > > To: NT System Admin Issues > > Subject: Re: Small IT company software application > > > > OCS-

Re: Small IT company software application

2008-01-20 Thread Kurt Buff
Issues > Subject: Re: Small IT company software application > > OCS-NG plus GLPI - find it on sourceforge. > > On Jan 18, 2008 6:54 AM, Oliver Marshall <[EMAIL PROTECTED]> > wrote: > > > > > > > > > > > > Lo chaps, > > > > Won

RE: Small IT company software application

2008-01-19 Thread Oliver Marshall
Also, ilient looks AWWWFUUUor is it just me ? From: David Lum [mailto:[EMAIL PROTECTED] Sent: 18 January 2008 21:06 To: NT System Admin Issues Subject: RE: Small IT company software application (Sorry I got carried away...) I used to use the inet-sciences tool for my help desk

RE: Small IT company software application

2008-01-19 Thread Oliver Marshall
This one ? http://glpi-project.org/?lang=en -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: 18 January 2008 20:50 To: NT System Admin Issues Subject: Re: Small IT company software application OCS-NG plus GLPI - find it on sourceforge. On Jan 18, 2008 6:54 AM, Oliver

RE: Small IT company software application

2008-01-19 Thread Oliver Marshall
Ok, so all that great review was about iLient ? From: David Lum [mailto:[EMAIL PROTECTED] Sent: 18 January 2008 21:06 To: NT System Admin Issues Subject: RE: Small IT company software application (Sorry I got carried away...) I used to use the inet-sciences tool for my help desk

RE: Small IT company software application

2008-01-18 Thread Benjamin Zachary
y scenario). _ From: David Lum [mailto:[EMAIL PROTECTED] Sent: Friday, January 18, 2008 4:06 PM To: NT System Admin Issues Subject: RE: Small IT company software application (Sorry I got carried away.) I used to use the inet-sciences tool for my help desk solution, but Ilie

RE: Small IT company software application

2008-01-18 Thread David Lum
decent, has like 20 slots + serial #'s but its all done by hand. Used in conjunction with Spiceworks reports you can cross reference it to get you going. 5 user free tech, spiceworks is free so not too bad. From: Oliver Marshall [mailto:[EMAIL PROTECTED] Sent:

RE: Small IT company software application

2008-01-18 Thread Benjamin Zachary
Oh yah I hear GLPI is pretty good an associate of mine uses it, but hes an in house tech so I don't know how it works in a consulting environment. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ ~

Re: Small IT company software application

2008-01-18 Thread Kurt Buff
OCS-NG plus GLPI - find it on sourceforge. On Jan 18, 2008 6:54 AM, Oliver Marshall <[EMAIL PROTECTED]> wrote: > > > > > > Lo chaps, > > Wondering if the collective knowledge could recommend something for me. I'm > after a package to help manage all the data we have about clients here. We > were l

RE: Small IT company software application

2008-01-18 Thread David Lum
M To: NT System Admin Issues Subject: RE: Small IT company software application That does the help desk but not the asset management. What i'm really after is something that will allow an external company to manage assets and calls from many other client companies. From: [EMAIL PROTE

RE: Small IT company software application

2008-01-18 Thread Benjamin Zachary
with Spiceworks reports you can cross reference it to get you going. 5 user free tech, spiceworks is free so not too bad. _ From: Oliver Marshall [mailto:[EMAIL PROTECTED] Sent: Friday, January 18, 2008 9:55 AM To: NT System Admin Issues Subject: Small IT company software application

RE: Small IT company software application

2008-01-18 Thread Tim Vander Kooi
If you are managing Microsoft environments then SCE and SCOM with the Remote Management piece is really nice and very configurable. TVK From: Oliver Marshall [mailto:[EMAIL PROTECTED] Sent: Friday, January 18, 2008 8:55 AM To: NT System Admin Issues Subject: Small IT company software

Re: Small IT company software application

2008-01-18 Thread Durf
ConnectWise and AutoTask are the market leaders right now in the small consulting space. ConnectWise has some modest asset and contract management features which they may have improved lately. -- Durf On Jan 18, 2008 9:54 AM, Oliver Marshall <[EMAIL PROTECTED]> wrote: > > Lo chaps, > > Wonderi

RE: Small IT company software application

2008-01-18 Thread Michael B. Smith
http://TheEssentialExchange.com From: Oliver Marshall [mailto:[EMAIL PROTECTED] Sent: Friday, January 18, 2008 10:12 AM To: NT System Admin Issues Subject: RE: Small IT company software application That does the help desk but not the asset management. What i'm really after is something

RE: Small IT company software application

2008-01-18 Thread Roger Wright
.--Clarke From: Oliver Marshall [mailto:[EMAIL PROTECTED] Sent: Friday, January 18, 2008 9:55 AM To: NT System Admin Issues Subject: Small IT company software application Lo chaps, Wondering if the collective knowledge could recommend something for me. I'm after a package to help m

RE: Small IT company software application

2008-01-18 Thread Oliver Marshall
ssues Subject: Re: Small IT company software application AdventNet ServiceDesk Plus is for internal use. I think you want AdventNet SupportCenter. "Oliver Marshall" <[EMAIL PROTECTED]> 01/18/2008 09:54 AM Please respond to "NT System Admin Issues" To

Re: Small IT company software application

2008-01-18 Thread jeff . wilhelm
AdventNet ServiceDesk Plus is for internal use. I think you want AdventNet SupportCenter. "Oliver Marshall" <[EMAIL PROTECTED]> 01/18/2008 09:54 AM Please respond to "NT System Admin Issues" To "NT System Admin Issues" cc Subject Small IT company

Small IT company software application

2008-01-18 Thread Oliver Marshall
Lo chaps, Wondering if the collective knowledge could recommend something for me. I'm after a package to help manage all the data we have about clients here. We were looking at AdventNet ServiceDesk Plus, which sounds right on paper but doesn't really work. Basically we need to manage support tick