On Mon, Apr 14, 2014 at 5:11 PM, Kathy Lussier wrote:
> I'm curious to know which pop-ups are suppressed using the "Suppress
> popup-dialogs during check-in." Is it all pop-ups (including holds and
> transit, which we really need to see) or just the missing, lost, and claims
> returned pop-ups th
>> MassLNC had recently come up with some development requirements
>> (http://masslnc.cwmars.org/node/2764) that would give Evergreen sites more
>> granular control over which alerts display.<<
Great! I add my vote to revisiting that once the web client is complete.
Terran McCanna
PINES Pr
-Original Message-
From: open-ils-general-boun...@list.georgialibraries.org
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
McCanna, Terran
Sent: Monday, April 14, 2014 12:56 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Items not check
-general-boun...@list.georgialibraries.org>
[mailto:open-ils-general-boun...@list.georgialibraries.org
<mailto:open-ils-general-boun...@list.georgialibraries.org>] On
Behalf Of McCanna, Terran
Sent: Monday, April 14, 2014 4:12 PM
To: Evergreen Discussion Group
Subject:
7138
tmcca...@georgialibraries.org
- Original Message -
From: "Buzzy Nielsen"
To: open-ils-general@list.georgialibraries.org
Sent: Monday, April 14, 2014 4:32:40 PM
Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
There are a few popups that we've deemed unnecessary. For i
ibraries.org [mailto:
> open-ils-general-boun...@list.georgialibraries.org] On Behalf Of McCanna,
> Terran
> Sent: Monday, April 14, 2014 4:12 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
>
> Most of those alerts are important, are the
ailto:tmcca...@georgialibraries.org>
- Original Message -
From: "Jason Etheridge" mailto:ja...@esilibrary.com>>
To: "Evergreen Discussion Group"
mailto:open-ils-general@list.georgialibraries.org>>
Sent: Monday, April 14, 2014 4:02:49 PM
Subject: Re: [OPEN-
Group
Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
Most of those alerts are important, are they not? It's been a little while, but
when I've covered Circ and done check-ins, I don't recall getting anything that
I regarded as an unnecessary alert - I only recall things tha
There are a few
popups that we've deemed unnecessary. For instance,
there's a pop up that appears at checkin for a "bad status",
requiring staff to affirm that they do indeed want to check in the
item. Two of those statuses are "Lost" and "Missing". Our staff
cca...@georgialibraries.org
>
> - Original Message -
> From: "Jason Etheridge"
> To: "Evergreen Discussion Group" <
> open-ils-general@list.georgialibraries.org>
> Sent: Monday, April 14, 2014 4:02:49 PM
> Subject: Re: [OPEN-ILS-GENERAL] Item
> It may be time to rethink this behavior from the ground-up, or at the
> very least, better document it (I had forgotten all about that library
> setting, despite having wrote it, and I bet a lot of folk would love
> to have it enabled).
For those wanting to experiment, try enabling both the "Sup
om: "Jason Etheridge"
To: "Evergreen Discussion Group"
Sent: Monday, April 14, 2014 4:02:49 PM
Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
> Evergreen has lots of alerts - we tracked them for a week once.
One thing I want to mention is that it was an intentional
> Evergreen has lots of alerts - we tracked them for a week once.
One thing I want to mention is that it was an intentional design
decision that certain workflows got "halted" by pop-up alerts, and
there was a great fear of users accidentally "scanning through" an
alert without noticing.
It seems
Hello all,
I usually just lurk here, I learn a lot of things by following the
discussions.
But I wanted to speak up, as one of those front line EG users (after looking
up PEBKAC).
Circ is very busy, as already mentioned. They need to go fast to get the
work done.
Evergreen is slow. There may b
Rogan definitely wins the internet today.
On Fri, Apr 11, 2014 at 4:45 PM, Michele Morgan wrote:
> Just wanted to add one more thought to this thread.
>
> Our libraries deal with checkin errors as well. The same was true in our
> previous library systems, but we had a LOT of questions about item
Just wanted to add one more thought to this thread.
Our libraries deal with checkin errors as well. The same was true in our
previous library systems, but we had a LOT of questions about items not getting
checked in after we migrated to Evergreen.
As others have mentioned, we have encouraged
il 11, 2014 12:23 PM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
I think they're enabled by default. If you plug speakers in to the computer or
turn up the sound, you should hear them. I will say, however, that the default
confirma
I think they're
enabled by default. If you plug speakers in to the computer or
turn up the sound, you should hear them. I will say,
however, that the default confirmation sound for a successful
checkin is pretty soft, so our systems staff replaced it with
o:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Buzzy
Nielsen
Sent: Friday, April 11, 2014 11:23 AM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
And Rogan wins the Internet for today.
In addition to turning off the sc
And Rogan wins the
Internet for today.
In addition to turning off the scanner beep, which helps, we've
also turned on Evergreen's sounds on checkin workstation. That
has also helped quite a bit.
Thanks for your comments, folks!
!
-Holly
From: open-ils-general-boun...@list.georgialibraries.org
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Buzzy
Nielsen
Sent: Friday, April 11, 2014 9:02 AM
To: Evergreen general listserv
Subject: [OPEN-ILS-GENERAL] Items not checking in?
Hi folks,
We hav
>> 1800 Century Place, Suite 150
>> Atlanta, GA 30345
>> 404-235-7138
>> tmcca...@georgialibraries.org
>>
>> - Original Message -
>> From: "Elisabeth Keppler"
>> To: "Evergreen Discussion Group" <
>> open-ils-general@l
quot; <
> open-ils-general@list.georgialibraries.org>
> Sent: Friday, April 11, 2014 1:59:37 PM
> Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
>
>
> Our cases of check-ins not going through seem to be almost always because
> staff was going faster than Evergreen c
On 4/11/2014 2:28 PM, McCanna, Terran wrote:
Agreed. Staff going too fast and not watching the screen has been an issue with
every ILS in every library I've ever worked at, and it's not surprising if
they're at the desk because they are so often trying to multitask.
Exactly this. Plus, if yo
ibrary Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org
- Original Message -
From: "Elisabeth Keppler"
To: "Evergreen Discussion Group"
Sent: Friday, April 11, 2014 1:59:37 PM
Subject: Re: [OPEN-ILS-GENERAL] Items not c
Our cases of check-ins not going through seem to be almost always because
staff was going faster than Evergreen could handle. Because of the beep,
they think the scan was accepted and aren't always as vigilant about
watching the screen as they could be. This has also happened at check-out.
The r
...@list.georgialibraries.org] On Behalf Of Tony
Bandy
Sent: Friday, April 11, 2014 1:07 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
Hi Buzzy, folks,
We’ve experienced this a bit in our consortium as well and can’t seem to really
track down a persistent identifying cause….best
April 11, 2014 1:02 PM
To: Evergreen general listserv
Subject: [OPEN-ILS-GENERAL] Items not checking in?
Hi folks,
We have libraries in our consortium that are claiming that Evergreen is not
properly checking in items, i.e. that they're scanning the items for check in
but the system isn&#
> We have libraries in our consortium that are claiming that Evergreen is not
> properly checking in items, i.e. that they're scanning the items for check
> in but the system isn't taking the item off the patron's account. We're
> running 2.5.1.
Buzzy, is it a case of items lingering in Items Out
Hi folks,
We have libraries in our consortium that are claiming that Evergreen is not
properly checking in items, i.e. that they're scanning the items for check in
but the system isn't taking the item off the patron's account. We're running
2.5.1.
Personally, I'm pretty sure we've got PEBKAC g
30 matches
Mail list logo
