Re: [opnfv-tech-discuss] [announce] user support topic for the TSC call

2017-10-15 Thread Julien
I just want to simplify the tools, one use case with one tool. If we have multiple choice, I don't know which will be chosen and which will be supported. For an end user, I care about how long it will take me to get the feedback for my question. It may have duplicated threads in the different

Re: [opnfv-tech-discuss] [announce] user support topic for the TSC call

2017-10-15 Thread Beierl, Mark
So far I have had a good experience with users reporting issues via JIRA. I must admit the askbot site has not been very useful for me at this time. Perhaps we need to highlight it more in the user guides? I know I have not done that. Regards, Mark Mark Beierl SW System Sr Principal Engineer

[opnfv-tech-discuss] [announce] user support topic for the TSC call

2017-10-15 Thread Raymond Paik
All, I'd like to propose having a discussion on user support in an upcoming TSC call. We have two primary channels for user support which are opnfv-user mailing list plus our Askbot site (https://ask.opnfv.org/questions/). Over the past several quarters the activity on the Askbot site in