Ok, I found out how to pipe email to a .pl
file. But is the postmaster.pl portable to other scripts as well?
Meaning, if I want email to go into a different database than a otrs database,
could I modify the postmaster.pl file to do that?
Chris
> Ja, the min size is -x 350 an -y 350. Because the lable (legend) need this
> space. If the size is smaller, GD returns this error.
>
> I added this min. check to the CVS.
Ahh, that makes sense.
>
> Try: ./mkStats.pl -j 2002 -m 10 -x 550 -y 350
Excellent. Tried this and now it produces a muc
> Nothing! But if you use mod_perl you have to restart the webserver.
You are absolutely right.
Restarted and all worked.
Thanks,
-Eddie
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Hi Bryan,
On Wed, Oct 30, 2002 at 10:52:59AM -0500, Bryan Fullerton wrote:
> >Maybe you use < 1.57 (http://stein.cshl.org/WWW/software/CGI/) then
> >you have to update?
>
> I installed version 2.89 and it's working again! Yay!
>
> Might want to mention that minimum version requirement in the IN
On Wednesday, October 30, 2002, at 07:11 AM, Martin Edenhofer wrote:
What version of CGI.pm do you use (find /usr/ -name CGI.pm | xargs
grep 'CGI::VERSION=')?
Aah...
$CGI::VERSION='2.46';
I use 2.752 (require 5.004) and this version comes with the upload()
function.
Maybe you use < 1.57 (
Hi Bryan,
On Tue, Oct 29, 2002 at 11:09:43PM -0500, Bryan Fullerton wrote:
>
> >I'll try finding the CGI::upload module (not sure which CPAN module
> >it's in) - might want to mention that it's now needed!
>
> Humm... this one is CGI::Upload (note case difference) - is this what
> it's suppose
> -Ursprüngliche Nachricht-
> Von: [EMAIL PROTECTED] [mailto:otrs-admin@;otrs.org] Im
> Auftrag von Marco Cintolesi
> Gesendet: Mittwoch, 30. Oktober 2002 12:22
> An: [EMAIL PROTECTED]
> Cc: OTRS Team
> Betreff: [otrs] Ticket follow-up question
>
> We are starting to use OTRS in our bus
Marco Cintolesi wrote:
we dont like to answer with the ticket ID in the subject theres a
"trick" to use a X-header for ticket tracking ???
example:
OTRS can insert a x-header like:
X-OTRS-TT: TICKET 1234567890
and then track the ticket using this X-header, without using the "subject"
field.
Hi all,
We are starting to use OTRS in our business,
And (of course) i have some questions
How OTRS track a follow-up to a ticket ??? For example, if the agent reply
(via e-mail) to a message WITHOUT leaving the ticket ID in the subject, the
subsequent reply from the customer comes as a n
