Re: [otrs] Customer Session automatic closing when closing ie.

2002-11-11 Thread Bryan Fullerton
On Monday, November 11, 2002, at 03:23 PM, Martin Edenhofer wrote: A other solution would be, disable cookis in the Kernel/Config.pm. Hmm, this is in Kernel/Config/Session.pm, right? I couldn't find anything to do with cookies in Kernel/Config.pm. Bryan _

Re: [otrs] password problem

2002-11-11 Thread Martin Edenhofer
Hi Thomas, On Mon, Nov 11, 2002 at 10:45:45AM +0100, Thomas Schuettler wrote: > I have a problem with the passwords. Sometimes the passwords of all > users change automatically. I don't know why. When we request for a new > password, all work fine, but after some days we can't log in! > > Do y

Re: [otrs] Priority

2002-11-11 Thread Martin Edenhofer
Hi Diego, On Mon, Nov 11, 2002 at 09:47:12AM -0300, Diego Fernandez wrote: > There is not the field priority and Attachment when creating a customer new > ticket. > > Can you add it? Yes, I'll add this to the CVS. Martin -- Martin Edenhofer - - http://martin.edenhofer.de/ -- "Security is a

Re: [otrs] Customer Session automatic closing when closing ie.

2002-11-11 Thread Martin Edenhofer
Hi Diego, On Mon, Nov 11, 2002 at 10:43:20AM -0300, Diego Fernandez wrote: > I need that Customer sessions close automatically when Customer close his > browser. > > is that possible? That's a problem of http. The browser send no info to the webserver wenn the browser is closed. -=> Can't clos

Re: [otrs] How to generate response for third party customer ?

2002-11-11 Thread Martin Edenhofer
Hi Pol, On Wed, Nov 06, 2002 at 12:05:09AM +0100, Turpel Pol wrote: > We are using OTRS since several weeks for ISP abuse services. > We like it very much, and appreciate the really good work done by the OTRS > Team. Thanks! :-) > Now, we have a question/suggestion specific to our OTRS abuse u

[otrs] Customer Session automatic closing when closing ie.

2002-11-11 Thread Diego Fernandez
I need that Customer sessions close automatically when Customer close his browser. is that possible? Thanks. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cg

Re: [otrs] pop3

2002-11-11 Thread Sebastian Wormser
Hi Diego, Zitat von Diego Fernandez <[EMAIL PROTECTED]>: > Is it possible to access system email accounts with a email pop/Imap > client? If so, i need to block the access posibility I do not really undertand the question. If you are concerned that Mails stored in the OTRS can be accessed via po

[otrs] pop3

2002-11-11 Thread Diego Fernandez
Hi, Is it possible to access system email accounts with a email pop/Imap client? If so, i need to block the access posibility Thanks. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe:

[otrs] Priority

2002-11-11 Thread Diego Fernandez
Hi, There is not the field priority and Attachment when creating a customer new ticket. Can you add it? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/

[otrs] password problem

2002-11-11 Thread Thomas Schuettler
Hello I have a problem with the passwords. Sometimes the passwords of all users change automatically. I don't know why. When we request for a new password, all work fine, but after some days we can't log in! Do you know something about this problem?? greetings thomas